Christian M.
Sandisk dual luxe ultra purchased from Veloreo online through Kogan
The post below is all related about the sandisk dual luxe. I originally posted this for Veloreo but as it is an issue with the usb drive I thought I'd also share it with sandisk or WD, Of which I use to be a fan of Western digital and Sandisk due having a lot more luck them their products compared to Seagate. Edit: 1st February. I finally got the full refund and reimbursement for return shipping. I can say don't but a SanDisk dual luxe ultra. Rip off that doesn't work as advertised and there are much better options if after a large capacity drive. Look at the mini external ssds available. There are a few that are only slightly larger than a standard usb stick but they work so much better. Also there are things like dock case and you can get an m.2 2230 drive to put in it and they are tiny as well. Not quite as small but they sandisk option just won't work or if the model you get does work for you it'll only work till the outer section falls off when you have it on a keyring and you lose your drive. Edit: I have been given a refund although waiting on reimbursement that they promised with the return parcel fee. It wasn't much but but it's principal of the situation to see how they are overall. I think some of the resolution is also due to when I mentioned having an issue to kogan and they have continually been on the case as u have been told by kogan. Unsure, but I wouldn't say positive at this stage as I ordered a SanDisk dual luxe ultra 1TB on 15th November. Around the 12th December I asked how far off it would be as the supplied tracking number does not work and they said it should have arrived by now so another few emails went back and forth to then getting a tracking number and receiving it just before Christmas. When I thought I'd test it I found it does get really hot but also the transfer speeds drop down to less than 30MBps but it appears to be next to nothing as when compared transferring for a test 100Gb data on an external usb hard drive it would do it in a reasonable amount of time but the sandisk drive just got hot and I could leave it for a day or 2 and it'll still be transferring and when it is eventually done transferring If it did complete, half the files would be corrupt. Transferring small files seemed to work. I let them know the issues and did find some people online saying the drive is good but a fair few complaining of the same issues and currently unsure if a replacement would be any better or the same so I am still in the process of trying to get a refund for the last week or 2 unless they can tell me they aren't all that terrible and unusable, but time will tell remembering I did order it on the 15th November 2023 and a resolution is still ongoing which has been a 2 month process so far.