SandiskReviews of sandisk.com

After 2 cards failed I started a warranty support claim. Many many weeks of lies, excuses and ignoring me and I've concluded that I will never see those SD cards be replaced. I will now have to replace them at my own expense, and you can be sure that Sandisk is not the brand I will go for! I am very disappointed in this shocking excuse for a company, they have been rude and I believe that they are intentionally avoiding doing the right thing. Vague excuses that have spanned multiple months, no good at all.

ho acquistato una chiavetta ultrafit da mediaworld che dopo neanche due mesi è andata in protezione ed è impossibile gestirla. pessimo prodotto. assistenza ancor peggio perchè per una sostituzione ti chiedono mille cose, compilare mille format , inutilmente. mai più.

Waiting almost 3 months for warranty replacement.

Ich habe vor mehr als 3 Monaten einen Garantiefall beantragt wegen eines defekten USB Sticks. Den defekten Stick habe ich SanDisk zugesendet. SanDisk wollte mir anfang Januar einen Ersatzstick zusenden. Ich warte bis heute auf die Lieferrung und SanDisk vertröstet mich nur und meldet sich nicht mit Updates bezüglich der Situation. Vorgang: 221221-000394

Have bought SanDisk products for my IT company for over 15 years. One of our SD Cards failed after a couple of months and we started the warranty process in Jan 2023. The amount of paperwork you have to fill in (plus create an account with them, send pictures, serial number, create a RMA) seemed a bit over the top. They paid to have it collected by UPS to send from the UK to Poland for warranty checking, and after a month messaged to say they will send a replacement. It's now March 2023, no warranty replacement has arrived, no updates. I chased them up and they say they have supply issues. I can understand them wanting to screen against false claims and make the returns a bit hard, but seriously? It must have cost them at least £50 in postage and labour already, just for a SD Card I can buy off eBay or Amazon for £9 and have arrive next day.

Wow looking at the other reviews I was really suprised, Sandisk should be at least a 4 star company. My Sandisk SSD stopped working and I sent it back under warranty. A month later UPS (Sandisks partner) sent the empty envelope back, someone had slashed open the parcel and stolen the drive!!!! UPS have been less than aweful, with their systems not working for a claim. So Sandisk/Western digital at least said they would replace the drive. So from early December 22 to March 23 nothing has happened! I have chased via emails and directly on their horrible customer portal and the answer is always the same. They say it is being processed and I will receive shipping details shortly and every time nothing. I won’t hold my breath for the £109 lost by UPS and Sandisk.

Appalling customer service. I returned a faulty SD card under warranty in January and Sandisk Western Digital still have not replaced it and fail to respond to my enquiries. I will NOT buy Western Digital or Sandisk products again.

I purchased a 4 TB Extreme Pro SSD V2 drive which failed on the 2nd use. 4 emails and multiple calls to the company, including emails which promised a manager call back within 30 minutes (there was no call back) I neither have a refund nor a replacement.