SandiskReviews of sandisk.com

I ordered a Western Digital 4TB NVME drive from here as they are now part of the SANDISK family sadly. Despite ordering from the UK store, it was sent from the Netherlands I believe via UPS. When I opened the parcel, it contained a pack of 4AA batteries and not the expensive drive that I have paid for. I contacted UPS straight away who advised me to contact yourselves which I have now done. I await your reply and hope this will be rectified ASAP!!!

I would rather give it zero stars!! I bought a 4TB SSD drive. Had it less than 7 weeks and it no longer works. Nothing changed, it just did not mount on my desktop one morning. I have been on to their support as it is under warranty BUT i placed over 25 years of work, photos, files etc on it and need a data recovery first and to understand my options. One week later and no repsonse. I have lost a week of paid work and untold amounts of stress and there has been NOTHING from their support!!!!

Très mauvaise expérience retour, service client lent à mourir quand il répond, remboursement qui ne sera probablement jamais effectué...

My order is held at the customs which asked ME to fill up a form and pay the customs duties. SanDisk customer service told that they would take care of everything. After a week they informed they have solved the issue and my order will reach my house within the day. It didn’t as UPS told me that ACTUALLY SunDisk has never replied to any UPS email. As SunDisk won’t issue a refund and I had to escalate a complaint with PayPal. But I’m pretty sure SunDisk won’t be bother to reply to my complaint there too. Now I have to wait for a month to show PayPal that SunDisk doesn’t care to fulfil and deliver orders.

I bought a 250GB Micro SD card on Amazon. After Amazon 30 day 'Warranty' expired I had to contact SanDisk support. 40 mins and multiple files to SanDisk and photos sent they said they would send me a return address. Nothing. I'll just bin it. NEVER BUY SANDISK products!!!

I regret ever purchasing from this website. Don’t be fooled it’s a major brand. The website failed to work, it wasn’t clear I had purchased the item and I received no confirmation. Some time later I received tracking details for the delivery but then UPS delivered it to a random location that wasn’t my house. I can’t get a response out of the supplier and UPS won’t respond. Absolutely useless site.

Put in thumb drive back up data to it (20 hours to load), put in other pc. Just some unopenable files. Followed rubbish instructions again and again nothing. Googled for help found Sandisk site with 5,200 views of customers with same problems on same product. Sandisks answer "For all those people who find it more convenient to bother you with their question rather than to Google it for themselves." You would have thought 5,200 users of a single product would give them a hint that their product has major flaws and glib, palm off comments are not a professional way to deal with customers experiencing repeat product failures

While the SanDisk Extreme SSD 1TB offers excellent performance when it is functioning, the abrupt and total failure after just one year of use is unacceptable, especially for a device at this price point. The loss of my data has been a significant setback, and the lack of effective customer support only added to my frustration. I would advise potential buyers to be cautious. While the drive's performance is stellar when operational, its reliability is questionable based on my experience. If you decide to purchase this drive, ensure you have a robust backup plan in place, as you might find yourself in a similar situation with little to no warning.