Sana BenefitsReviews of sanabenefits.com

For a family that needs to go to many different doctors and often, SANA is a nightmare. Reason being, Sana is out of network with 99% of the doctors we use. This is a HUGE problem since it takes time to always have Sana reach out to the doctor to get a contract set up. For this to happen, we need to fill out a form and then Sana needs to reach out to them, we need to wait, and in the meantime, we need to pay out of pocket or use our Sana Visa card. Every time this happens, we are required to track down a “superbill” (not all companies provide them) for reimbursement. For somebody who goes to many different doctors as often as we do for our daughters' health, SANA is NOT a provider I’d ever sign up with again. If you only need a yearly check-up and maybe one other visit then Sana is great. But for the rest of us that do see many doctors, their system and process are extremely flawed and overwhelmingly frustrating. This is why my company is choosing to go back to BlueCross on January 1, 2023, and I’m so excited. I've had to track down so many superbills this year that I might as well have been put on their payroll.

I have been disappointed that preventative items such as mammograms are not paid for. I have paid out of pocket for this.

It does not cover medical that I need to carry out my daily activities. It is a lot of effort to coordinate providers with insurance as well. I’ve never worked so hard for health insurance.

Your representatives do NOT explain why they change a group from quoting it on a fairly competitive basis to a decline when the oldest person on the Group is removed due to going on Medicare! Very embarrissing to try to explain!!! This was a Group that already had hesitations to change to you from BCBS because of provider name recognition!!