Sana BenefitsReviews of sanabenefits.com

The doctor never showed up.

I had 5 by-pass surgery in 09/2022 ,was currently enrolled in cardio re-hab physical therapy from 10/22 to12/31/2022. After our company moved to Sana in 2023 , we did not have cards for the new year , most of our doctors will not sign up with a new insurer , we did not receive Sana pay cards in a timely manner , and now my cardio re-hab is under review as if it is not necessary ! My cardiologist thinks it is ! Sana sucks !

They didn't do or fallow through with what they said they would do.

the rep I spoke to was very kind. The problem is that one of the medications I am currently prescribed is not formulated. 1st - Nurtec - I have already tried to alternatives and neither of them work for me. Nurtec is the only one that has any affect on my migraines and that is when I take it every day, but, since it is not formulated, I will just have to "deal" with my atypical migraines thanks for nothing.

Just have lots of doctors out of coverage, too expensive, bad customer service

There are several of my doctors and offices that do not take this insurance for reasons of it being difficult and they are not in network.

I did PT on my shoulder for several weeks, all within the network my main GP was on. For some reason they wouldn't accept your insurance so you worked with them to sort things out. That experience was fine, but when it didn't work, and payer compass took over, it went down hill. A year later and I am still getting collection notices, it's hurt my credit, and it's very disheartening.

Obtaining prescription medication was able to get required medication in a timely manner at local pharmacy. These medications are Filled the 1st week Of the month. The medication that I needed was not Received until The middle Of the month. This medication had to be rushed by mail to my residence which I had to pay for Because of the Some Miscommunication Therefore the person that ended up suffering on the end of Was the consumer.