Sana BenefitsReviews of sanabenefits.com

Horrible, nothing is covered, there are tons of loopholes that will cost you money. Just save your self money and spend on a better provider and coverage.

Visited this insurer and had a very poor experience. In my case, bills were left unpaid for weeks despite multiple follow‑ups by phone and email. Calls were rarely returned, and promised callbacks did not happen. Based on this experience, trust and responsiveness felt unacceptable. Strongly recommend staying away and choosing a different insurance provider

The worst insurance company by far that I’ve had. Unbelievably high monthly premiums with an exorbitant deductible. They could only find two (what they considered) a primary care physician…which was an urgent care and Minute Clinic in CVS. Needed lab work done and Quest had never heard of Sana. I went to Lab Corp since they have a relationship with them. Both said it would cost over a $1,000 because of my deductible. ZERO of my current doctors had not heard of them. Needless to say, I did not go to the doctor for the two years I had them. The worst!

Absolutely the worst insurance experience. They cover no one in my area and say they will work with providers and do NOT. They pay nothing on claims and then say my responsibility is zero which is not the case. I am stuck with hundreds of dollars in bills and my employer is paying way too much for this lack of care.

Absolutely frustrating insurance company and unfortunately we're stuck with them. Had a deal worked out with pediatrician and then Sana changed something and now our pediatrician won't work with them. We're able to do self-pay and get reimbursed. However we're told it could take up to 60 days.... Jokes on us it took 70 plus another week to process so 80 days in total. Problem is 2 days later we have another appointment that the money will be going right back out. Asked for compensation was told no we don't do that. So they don't have any consequences or reason to pay out on time. Now our only option is to change pediatrician but the process is also incredibly annoying having to wait for them to work out a deal and we may not even like the pediatrician.

If I could submit a 0 I would in a heartbeat!! Sana is the WORST insurance company by far! I called ALL 153 doctors in my area. Majority of doctors are pediatrics. The remaining mostly were retired, no longer accepted, or was not licensed to prescribe my ADD medication. I’d bet my bottom dollar that when I find the Goldilocks doctor it still would not change my experience. TERRIBLE!!

If I could do a 0 I would! It wasn't bad enough they jerked us around the whole year we had them for our group health insurance, now they're jerking me around making me wait for the 1095B/1095C (for the 4 months we had them last year). Last year I was able to have the 'raw data' (I refuse to pay them to do them so I do them myself) the beginning of January. Now this time they claim they can't send it to me until the beginning of Feb!! I like to have them done and given to the employees when they file their income taxes. Guess that won't happen this year.

I have had so many issues getting my benefits started, as well as accessing my account. And now benefits are raising 20%