Sana BenefitsReviews of sanabenefits.com

It’s to expensive and I can’t cancel it!

SANA wouldn't renew us for another year, even though we paid all premiums on time.

I have no idea who Valdez is and they claimed to have called my doctor 4 times, but my doctor never received even one phone call from them. As a result, my claim was denied.

You’re not making payments to the hospital in time. I have bills that never received any payments from you that got sent to collections.

Horrible customer service. Not able to reach customer service and when I can, a reply can take days. Not good when you need to get pre approved. My doctors never have heard of this company and don’t even bother to engage it.

1. My copay for physical therapy was wrongly communicted to the provider and wrongly processed (i don't have deductible to be paid for) 2. I visited ortho doctor and they connected with Sana and were told that i don't have to pay a copay while i know for sure that my specialist visit is $50 copay. 3. On December 16 there was only one claim recorded in my account while i had physical therapy multiple times since December 1, and also had that ortho appointment. None of that is showing in my account. I don't want to be paying enormous amount of money when i can pay for my visi a i go. Deeply dissatisfied

Sana does not do JACK CRAP!!!!! You send EVERYTHING you do to 3rd parties and make the member deal with it! Far and beyone the WORST Insurance I have ever had!

I am glad I got rid from Sana. the worst health insurance I ever had. Maybe it works for people inside Texas but it's bad for other states. Please delete me from your email list. I don't want to receive more emails from you. Sana messed up with my primary health care and the system in my state. I ended in collection because you didn't want to pay neither 30% of the Dr. bill. You stressed my out with a lot of phone calls I had to make then you passed me to a third party company to handle it and they were slow. It took me about 8 month to resolve the first problem and you wanted to start the same for the second visit to my dr. You didn't cover my annual physical medical bill. When I asked for it before doing you said yes. You would cover. You really have very bad process to handle insurance claims. The mess it didn't happen one time... it happened twice