Customer
Bit pricey but very beautiful fine …
Bit pricey but very beautiful fine jewelry
Our 120-year diamond tradition began in San Francisco, where Albert Samuels first opened his doors in 1891. Today, we are committed to preserving the principles of quality, value and customer service excellence established by our founder over 120 years ago.
Samuels Jewelers (samuelsjewelers.com) has 235 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Customer
Bit pricey but very beautiful fine jewelry
Leticia M.
Great service
Francisco F.
Fast and easy transaction
MaryH
Exactly as described. Delivered rapidly.
Christelle Bal M.
So in love with my purchase. I highly recommend this store!!! This is my second time ordering from them I'll give you 5 stars. Looks really beautiful in real than in the pictures!😍😍😍
Rayline S.
I have had consistently great pieces of jewelry. I have not ordered anything really expensive, but even the one error that was made, they fixed without too much trouble. I love it!
Customer
No problems with online shopping. Different story when picking item up from the store.
Oscar G.
I ordered a chain and a pendant and set it to ship to the store nearest to me. It took about a week and a half to arrive at the store. I picked up the items just fine the clerks were friendly. I realized when i got home that the chain was shorter that what i had expected so i called customer service and explained the situation and by the next day i was emailed a shipping label. I went back online to buy a longer chain and i accidentally ordered the wrong metal type. I called customer service again but they were closed as it was later in the day. So i emailed them instead and they promptly responded canceling my order. I am very pleased with the customer service at Samuels Jewelers! They made my experience as hassle-free as possible. I would definitely recommend them.