Customer
The ordering online was easy
The ordering online was easy, however the product did not look like it did online as in person so I'm trying to return it. I have left several message for customer service and no one has called me back yet. The customer for online is horrible . I will never order online again. Thank you.
Response from Samuels JewelersJul 20, 2017
It is our company policy to strive for the highest level of service. While we make every attempt to satisfy every customer completely, there are times when a customer is not happy with our best efforts to provide high quality service. If at any time you or anyone else is dissatisfied with our online services, we strongly encourage their feedback by contacting our E-Commerce Customer Service Department at 1-877-388-1836 Monday through Friday between 9:00am-5:00pm. Samuel's Jewelers