Annemijn
I have never used any service from this…
I have never used any service from this company, and I can't even log in. It seems like there's a hidden sale linked to some sort of Ebook. Now, 240 euro was withdrawn from my bank account!! I find this unacceptable. I reversed the payment and have emailed several times but haven't received any response. I first reached out on January 7th and received no reply. I emailed again on February 8th. I Expect a response and a refund, as this is not a small amount of money. I can't even log in to SamCart _ I don't even know what it is! I find this situation outrageous, and I see that others have had similar experiences. This shouldn't be allowed to happen....
Response from SamCartApr 11, 2025
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously. Could you please contact us directly at [email protected] with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request! We would appreciate the opportunity to review your account further and make things right. Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.