Jahn P.
On Hold
Item on backorder, no mention on site, no communication or attempts at a resolution as order sits "On Hold" for over a week.
Response from SalviaExtract.comSep 7, 2017
Hello Jahn, I checked the order reference you've provided here and it shows "Joshua Pesavento" so I am not sure why you are using a completely different name here. Also, your order was never completed because your card declined and it never went through which is why it was never shipped nor any emails were sent to you about product being on backorder. As for product on backorder, there is a clear indication of that on our store and it's on the product page itself so the first thing you see is the warning when you're attempting to order. The warning didn't go up just recently, it was announced almost 2 days before you attempted to order. If you're still interested in ordering from us, you can call me or send an email, I'll be happy to help you put through a new order and also provide you a good discount. Thanks John