JP
I really wanted a blue hippo tang and…
I really wanted a blue hippo tang and was excited when saltwaterfish had an offer for a free one with purchase of $149. The fish was sent sick right out of the bag and we had no luck trying to save it. Since it was a promotional item, they do not cover it even if it dies within the time. They won't even replace the Tang. I am not requesting credit, just possibly a new Tang. BEWARE: they will send you sicks one if it's free because they don't have to repay you for them.
Response from Saltwaterfish.comJun 27, 2018
Thank you for your review. Our marine life is thoroughly inspected before shipping and every precaution is taken to ensure a healthy fish will thrive in its new home. We offer a 15 day live guarantee, which states that free items are not covered. We are sorry your Blue Hippo Tang did not survive. If you need further assistance, please contact our customer support via chat, email [email protected], or phone 772-462-0203.