Saltwaterfish.comReviews of saltwaterfish.com

Love you guys

Awesome selection awesome service awesome delivery

Super easy website to navigate and easy checkout process!

Awesome company!

I've ordered for them multiple times because of the quality of their livestock and excellent packing/shipping. If my experience was based on the quality of their livestock, packing and shipping I would give them 5 stars. If I based only on their website and rewards program I would give them 1 or 2 stars. I seriously dislike their ads and website. For one their free shipping is never free. I consider packing part of shipping and there is always a packing charge. Why not be more honest, raise the spending level for free shipping and include packing. Also their is always an additional charge for overnight charge. Again, why not just raise the spending level for free shipping and make it free by including the overnight charge. I believe their rewards program is worthless. The amount of rewards per $ spent is insignificant and they restrict what you can spend it one. So, if you can't use, don't need or don't want one of the few rewards livestock or products then it is of no value. In these two areas of business their website is the worst of the ones I use.

Quality merchant. My shipment was delayed 1 day- but they were also tracking and informed me that they stood by 'guarantee' of 15 days alive if there were any loses (there were not).

this was the very first time ordering live fish from any place online. so far the package that the fish was in leaked but it was still alive. so I took out all the styrofoam and dumped the rest of the water in the container and then tilt the cooler at an angle, i was able to get it back to swimming after a couple of minutes using a technique i use when i go fishing to get the fish to swim away. then i dripped acclimated him for 2 hours. then got it in the qt tank where i am monitoring it for a month. and putting it through a qt process.

I love the variety of saltwater fish that you have and always received my orders on time and I would recommend Saltwater fish to anybody because your honest, trust worthy and communicate with your customers that is why I buy my fish & invertebrates from Saltwater fish.com.