Saltwaterfish.com Reviews | Read Customer Reviews of saltwaterfish.com

Saltwaterfish.com Reviews | Read Customer Reviews of saltwaterfish.com

Saltwaterfish.com reviews

3,947 approved reviews, newest moderated first

Nick S.
Feb 11, 2019
You get what you pay for
You get what you pay for. Beautiful coral, fish and shipping is fast and well pack. Thank you saltwaterfish
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Brent L.
Feb 11, 2019
SWF has been great to work with
SWF has been great to work with. Their staff are very easy to work with and do their very best to be helpful. Their fish are beautiful and healthy.
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Lisa D.
Feb 10, 2019
i like the company but...
i like the company, but several times i have had to cancel orders because they didn't have what they said they had at the time of order, or "your specimen did not pass inspection" and try to sell me something else. i don't know why this happens but i wish something would be done to prevent it in the future. I'm trying one more time.
Response from Saltwaterfish.comFeb 19, 2019
Thank you for your review. Our marine life is thoroughly inspected before shipping and every precaution is taken to ensure a healthy fish will thrive in its new home. During this process, if an item that was purchased, is not robust in health, we will contact customers to offer the choice of a substitute or refund. This detailed attention to each specimen allows us to ship only the best marine animals. We would love the opportunity to have you experience the value and quality we are proud of. For personal service, please contact our customer support via chat, email [email protected], or phone 772-462-0203.
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Steve P.
Feb 10, 2019
Recommended
They know what they're doing.
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Raymond J.
Feb 9, 2019
Amazing, fantastic, ALL AROUND GREAT!!
Not only have all of our fish survived but when I have had questions, they answer them immediately and are EXTREMELY HELPFUL! Super awesome staff take extra good care of their fish and customers!!! Love them, love my fish can’t wait to finish filling my tank!
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Ron M.
Feb 9, 2019
Nice selection
Nice selection. Well packed for shipping. Appreciate destination weather monitoring prior to shipment
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Kenneth D.
Feb 9, 2019
I have been ordering from Saltwater…
I have been ordering from Saltwater Fish for years. They have always been very good with there product and delivery .
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James M.
Feb 9, 2019
I will give 3 stars for now
I will give 3 stars for now. My very first order from this company I had 2 out of the 3 dead due to a packaging error. That is not something anyone should have to deal with. Anyone who packages should make it there top priority and not skip steps. So I will give them one more shot. Hopefully I am not out another $100 plus this time
Response from Saltwaterfish.comFeb 19, 2019
Thank you for your review. Our marine life is thoroughly inspected before shipping and every shipping precaution is taken to ensure a healthy fish will thrive in its new home. We offer a 15 day live guarantee which covers any devastating and unfortunate losses. For personal service, please contact our customer support via chat, email [email protected], or phone 772-462-0203.
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