Saltwaterfish.com Reviews | Read Customer Reviews of saltwaterfish.com

Saltwaterfish.com Reviews | Read Customer Reviews of saltwaterfish.com

Saltwaterfish.com reviews

3,947 approved reviews, newest moderated first

customer
Apr 30, 2022
Saltwaterfish.com is the #1 online site…
Saltwaterfish.com is the #1 online site to purchase fish. I have ordered from them several times and I have never been disappointed. Their service is next to none.
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Brian
Apr 30, 2022
5 stars great place to order from
5 stars great place to order from. Healthy fish and looks great.
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Mike Brown - Beaumont, T.
Apr 30, 2022
Very professional
Very professional. Customer service is outstanding. Great selection on marine fish. Excellent shipping and on time delivery.
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Reier E.
Apr 30, 2022
Horrible experience.
I ordered a sand sifting starfish and 10 snails and 10 hermit crabs. Starfish was destroyed. Very few of the snails and crabs had any animal in them. They resent. This time the starfish was in worse shape and still only half of the snail and crabs were very DOA. Very disappointed. Have not heard back from my second claim but will tell you to steer clear.
Response from Saltwaterfish.comJun 8, 2022
Thank you for your feedback. It is incredibly uncommon to have issues such as this back to back. If the losses weren't resolved, please reach out to our customer service department, as the replacements would be covered as well. We do stand by our guarantee. I'm sorry for this experience but do hope you will give us another try in the future.
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customer
Apr 29, 2022
Only website I order from!
I’ve been ordering from this website for months now and they have the best fish and coral around! I’ve had some DOA’s (due to my local fedex) and the customer service is the best at handling it! They will answer all the questions and concerns you have!
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Andy J.
Apr 28, 2022
You have store credit you spend over…
You have store credit you spend over $200.00 but because your store credit get minus from the $200.00 now yow have to pay for shipping when it was free and you don’t get free fish not fair
Response from Saltwaterfish.comJun 8, 2022
Thank you for the feedback. Our store credit and promotions do state that minimums must be met after all credits are applied to be eligible for promotional items including free shipping. We do hope you will give us another chance to meet your expectations in the future.
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EDWARD
Apr 28, 2022
Great company
Great company
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customer
Apr 28, 2022
Shipping is Secure and fast
Shipping is Secure and fast. All fish arrive under a little stress but after a few hours they are happy and swimming in their tank.
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