Saltwaterfish.comReviews of saltwaterfish.com

Like the site ....ordered 2 clown fish and picked up a fire fish on special!

I got a message saying that the angelfish I ordered could not be shipped because it did not clear the requirements to be shipped. My whole order was around $135 so they said I could replace the fish with a different one. I was being generous and picked out a fish that was 3 times the price of the $60 angelfish. They had a promotion saying if you spend a certain amount of money you get a free fish. They would not allow me to get my second free fish after I spent $300 and they canceled my order after I told them it was ok to ship it after I waited 4 days to receive my fish. I called the next morning and they told me I had to pay an extra $15 to get it shipped to my house after they messed up.

My Experience with Saltwaterfish.com Was NOT a good One. I order a Mappa Pufferish from them for $200+ and what i received was a stars and stripe puffer which i could of bought at my local fish store for $30. As I spoke to Mary she told me there was nothing she could do.. Terrible Customer Service I will, never use again, Buyer Beware!!!!!

Packaging was great but the so called Flower Leather that they sent was a piece of crap!!! They show you a photo on their site of a beautiful flouresent Green leather. They charge you $64:99 for it, then they send you a VERY ugly flat dull brown piece of crap that you don't want in your tank because its so VERY ugly!! The so called goby they show on their site is Black and white stripped with a yellow high light on it's head . The one they sent is crappy light redish brown with white strip and NO yellow high light. Talk about taking your money and run... Won't ever buy from them again. Byer beware of this site!!!!!!!!!!

Nice specimen selection, great package deals, and reasonable prices.

The shipping, shipping, shipping is amazingly well thought out for each individual item/species you order. The "Box" is brilliant. There is a limited guarantee as well! They definitely are well thought out on the shipping of there products and what each one needs for best, healthiest, and safe shipping. I believe that they are taking great care of these aqua lives at their home base as well. Thumbs Up!

Great servie

I had a delayed shipping and all of my livestock perished before arrival. I sent in my arrive alive guarantee and now waiting for my free reship. Awesome customer service