Saltwaterfish.comSaltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.
Saltwaterfish.com (saltwaterfish.com) has 3,947 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,947 approved reviews, newest moderated first
Rich
i have bought from them a few times and have been working off store credits since. if you’re lucky enough have a fish live past the live guarentee date consider your self lucky they don’t cover shipping on any loss so if you end up with DOA and try again you will have to pay another 45.00 for shipping i won’t buy from them anymore
Luck B.
Quality of fish and coral are not good. Do not look healthy. Sent wrong items.
SaltLife
Like many other reviews. Their guarantee isn't a guarantee on their livestock. They ship DOA fish and fish that are barely holding on and end up dying a day or two later. I received a credit on a DOA fish. On the next order they shipped another DOA fish, but wouldn't give a credit again because I used the previous credit to buy the fish.
Dre
Similar to the others who left reviews I can confirm very shady business practices… I recently made a purchase from them buying 3 items (urchin, fire shrimp and blenny). The shrimp arrived dead. I filed a claim the same day I received the dead merchandise against their so called “guarantee.” They gave me store credit but want me to pay $45 to reship the replacement which is nearly as much as the cost of the shrimp. There are plenty of reputable line aquariums that stand by their product and don’t try to exploit customers and pay for their lack of quality and customer service!
Donny M.
Last order I placed they charged for shrimp DOA. I let them know on website and because I did not sent picture on white background with hand written note the did not honor refund or credit. I will never order from them again. Charged me over $80 for a dead shrimp.
Tommy
First time ordering saltwater fish online and I had a great results and experience with them.
Manny G.
Just a heads up everyone. Don’t order from saltwaterfish.com. I have ordered some fish from them and I got a dead leopard wrasse due to shipping delays. I asked them to refund me the amount so I can go ahead and order a bigger wrasse and a few more additional thing. So basically I just bought MORE from them. So far I’m a little over $400 in with this company. The bigger wrasse arrived COOKED. They shipped it with to many heat packs and this thing was just cooked. I told them I don’t want them to reissue a fish due to their DOA to just give me a full refund for this $166 fish I just paid to be cooked alive. This company gave me $90 store credit and the rest cash refund…. I asked why? And they simply said cause of the store credit I was issued from the first one cause I wanted to buy MORE from them is now against their policy to issue me a full refund. DO NOT BUY from them. Simply put. I’m just taking a loss and never using them again and I’ll talk shit about them cause this isn’t right.
JOHN C.
The first shipment was delayed three days and all fish arrive dead. I got a hold of the company and they sent new fish. However. All of the fish were anorexic and had disease. Within a day two of the three fish died. They sent another fish to replace one of the two and it arrived anorexic, and in worse shape than the first. Of course that fish died too. Over $500 worth of fish. I asked them to do something to replace the damages and they called me a liar and said they wouldn’t help me anymore.
