Saltwaterfish.comReviews of saltwaterfish.com

If there was a way to give ZERO stars I would. I ordered 2 starfish and only one starfish survived after my shipment was received. One starfish died within a day of receiving. The water the feather dusters came in was a dark green they never opened up after acclimating to my tank. I also ordered 2 gobies both gobies died within a week. All of my other fish/inverts in my tanks are thriving so I feel as if I received a bad shipment from Saltwaterfish with no way to make it right as some of the fish I couldn't even get a picture of for the guarantee policy. I will not be wasting my money here again.

First order was 5 fish, 1 invert, and the freebie which costed almost $185.00, I spent more so I can get free shipping and the freebie. The invert was DOA, 4 fish (including freebie) died within 2 days. 1 fish in quarantine for ich ( which I found early enough so my tank wasn't infected). They gave me credit for the invert and 1 fish, the freebie isn't included in the 14 day guarentee. So I got credit for about $85.00. I ordered again to give the company another chance. With the $85,00 I ordered 3 fish and 1 invert which came out to $48.00 for shipping and handling. When I received the order I only got 3 fish and no invert so now I still have a $15 credit because they left the invert out. 2 of the 3 fish died within 12 hours the other fish I doing really well. With these fish being bought with store credit they're not under the 14 day guarentee. I spent a total of $235 have 2 fish to show for it. My tank is about 2 years established with fish so I'm not new, just wanted to see how online ordering was. I will never order from saltwaterfish.com and they could keep.my credit. I believe the invert they didn't send me was just to keep an open account because when I didn't receive it, its still in stock.

Order was taken and shipped flawlessly. Livestock is perfect. I could not be more pleased

Shipment and service was great...acclimation instructions are pretty hard to find though. Great products very satisfied

I placed a order and was trying to use my 73.98 on the purchase and get 1 of the free packages I couldn't so removed the free package and in turn the site removed my 73.98 credit I had and charged me full price for my order of 195.+.

cant say anything bad about this site. I do wish you would have more of a choose with soft corals and anemones.

Great pricing on excellent saltwater fish, my order arrived when promised, the fish were packed perfect and are very healthy.

Mary from Customer Service went above and beyond with my order to help with with a frustrating experience and provided me with great Customer Service. Would highly recommend ordering any products from this establishment.