Salem GhostsReviews of salemghosts.com

The guide, in my opinion, was not cut out for the job. I believe his name was Stan and went by Stash. He insulted witches - I am one. He was monotone, spoke too low and was frankly boring. My friend and I left the tour early. Very disappointed.

I would not recommended the ghost tour to anyone! The tour was absolutely terrible! The tour guide did not know any information about the places we stopped at, and we were not told any ghost stories. We couldn’t wait for the tour to be over! Definitely don’t waste your money!

STAY AWAY FROM THIS COMPANY. We had the worst tour experience you can imagine in Salem, MA. Here's just a sample: We received a text from our tour guide, Jon, at 5PM reminding us of our meet up spot and time - 210 Essex Street at 5:45pm for the 6pm tour. He said he'd be wearing a tan cap and black hoodie, which was not what the email confirmation said he'd be wearing (a marked US Ghost Adventures shirt and holding a lantern). When we arrived at the meetup spot at 5:45pm, Jon was there as described in his text, and smoking a cigarette. We were apprehensive to approach due to him not looking like a professional tour guide, until we saw him talking to another couple that was on the tour. When we approached him to check in for the tour and ask if he needed to see our tickets, he joked around saying that he trusted us and never asked to see ID, scan our tickets, or any indication that we were supposed to be on this tour. He did the same thing with another couple that approached him for the tour - never asked for their tickets or checked them in. From the beginning of the tour, nothing was as expected: - At the start of the tour he asked US what tour this was... he should probably have that information. He also asked us where we wanted to go and see - shouldn't he be telling us that? - Nothing about his stories described the historic nature of the time - His stories were confusing and long-winded, never hitting any historical facts - We barely walked anywhere in the town. At one point we were in a parking lot looking at a new construction building 300 feet away and at another point we were looking into people's windows at an apartment complex where the prison once stood. We were not shown any main attractions that were advertised on the website The tour was supposed to end at 7pm and by 7:15pm we were down near the subway station with no end in sight. The final straw was when he told us all to walk ahead to Howard Street so he could hang back and have a cigarette. My sister is pregnant and our entire family did not appreciate the lack of respect and professionalism and at that point decided to leave the tour. Traveling all the way from California, we had one day to spend in Salem. We planned our entire day around this tour and it completely wasted our time and was not what we expected at all. We left feeling like we were taken on a tour by a random local scam artist. Do not take the risk with this company when there are so many other reputable tour companies out there. Also, when I notified the company of this horrible experience all they did was give a 50% refund and offer to send us on another one of their horrible tours. Terrible customer service on top of a terrible tour. Disappointment all around.