L L.
Stay far
Stay far, far, far away from SageSure! They've already replied to my bad review on another site. They do this so other folks reading the review think they care and want to make things right. Trust me, they DO NOT care whatsoever. Filing an insurance claim for hail damage to our roof with SageSure has been horrible. The majority of our neighbors have had their roofs replaced by their insurance companies for the same hail events. SageSure took months to finally get back to us to state that they acknowledge that there is hail damage on our fascia trim, siding, and gutters but somehow not to our roof. Please make this make sense. They stated that we can dispute this, which we've tried to do via our roofing contractor, but he can't seem to get a hold of anyone. SageSure is a prime example of why people hate insurance companies. They just want you to feed them money but don't want you to ever file a claim. Depending on how the rest of our experience goes throughout our dispute, I may update my review(s) to reflect a positive experience or contact the BBB to report my terrible experience. If anyone has had a similar experience, I would reach out to the BBB also. 7/23/2026: My contractor provided photos that clearly show evidence of hail damage. SageSure has stated that they're standing by their determination that there's no hail damage. Only my gutters, siding, and fascia took hail damage. So, it damaged all of that, as well as all of my neighbors roofs but somehow missed our roof that faces up toward the sky at multiple angles. I'll be reporting them to the BBB. As stated above, I would report them if you've been wronged by them.
Response from SageSureJul 27, 2026
Thank you for your feedback, L Li. A member of our Customer Satisfaction team will be reaching out to you to discuss further so that we can ensure that you have good experiences moving forward.



