kimberly H.
IF I DIDNT HAVE TO GIVE ONE STAR I…
IF I DIDNT HAVE TO GIVE ONE STAR I WOULD NOT LEAVE ANY. THIS COMPANY IS AN ABSOLUTE NIGHTMARE TO DEAL WITH. THEY LIE, EVERY LAST ONE OF THEM. FROM CUSTOMER SERVICE TO UNDERWRITING. EVERYTHING THEY ASKED ME TO DO IN ORDER TO REINSTATE MY POLICY WAS COMPLETE. I EVEN SPENT $300 TO GET SOMEONE ON MY ROOF IN THE RAIN LESS THAN 24 HOURS BEFORE A STORM TO REMOVE A FIREPLACE FLUTE OFF MY ROOF!! THEY DROPPED ME RIGHT BEFORE A HURRICANE HIT LOUISIANA DIRECTLY AND LIED ABOUT WHAT WAS REQUIRED. EVERYTIME I SUMBITTED THE DOCUMENTS THEY "REQUIRED" SOMETHING DIFFERENT. SAVE YOURSELF SOME UNWANTED ANXIETY AND STAY THE HELL AWAY FROM THESE PEOPLE. I WILL BE CONTACTING MY LAWYER ABOUT GETTING A REFUND OF THE MONEY I SPENT THAT I USED TO REINSTATE MY POLICY WHEN THEY WERE NOT GOING TO ANYWAY. THIS COMPANY HAS NO REGARD TO HUMAN LIFE AND HAS NO DECENCY. STAY FAR AWAY.
Response from SageSureSep 18, 2024
Thank you for your feedback, Kim. A member of our Customer Satisfaction team will be reaching out to you to discuss further so that we can ensure that you have good experiences moving forward.



