customer
So not only did I have to send multiple
Edit following company contact: While my loan was sold to another servicer, I am still considered a ‘customer for life’ and can still take advantage of a less expensive refinance. Original: So not only did I have to send multiple Copies of the same paperwork again and again- And the two people working on my loan made it so that we didn’t have information in a timely manner- I just found out that my loan was sold immediately after close! SAGE didn’t send me an update- no emails, or letters or anything. Just a letter from Fannie Mae. I chose SAGE so that I had the refinance benefits. Now I don’t have those.
Response from Sage Home LoansAug 13, 2025
We appreciate you sharing your experience and taking the time to speak with us. If you have any further questions, please connect with the team that has been supporting you.



