SafewayReviews of safeway.com

Asked clerk if they price matched, long rambling story about only certain things. I stated a specific item and showed competitors ad and she told me to go shop there then. Staff clearly don't give 2 cents about customers. End rant shopped elsewhere again, and again and again. Merchant 22266700 clerk sco21

Why are there not sales tags hanging on the shelves anymore? Those tiny little stickers are a joke. No one can read those. You’re gonna lose business if you don’t get your act together. I’m ready to move on if this doesn’t change!!!

My things were 45 mins past the delivery window and my milk had spoiled and my tub of ice cream both smelt sour and were sweaty warm and I do not have a car but live 4 mins from the store and this guy couldn't even get to my house before that stuff spoiled. WTH !!!

Why have I reached my limit and now will find a new store to replace what I can buy at Safeway? 1) fraudulent and abusive motivations for discontinuing paper bags with handles 2) starting again to require my providing my DOB to buy alcoholic beverages as a senior 3) cutting staff back to inadequately staff registers and stock shelves I don't need this frustration and waste of my time! I'll be shopping elsewhere for the items I typically buy there. I DO greatly appreciate most of the staff, who are with few exceptions Safeway's only glowing asset!

I can but add to the poor reviews already provided about Safeway. I waited nearly 12 weeks for fitting of the ordered security door, having to prompt them to do it. The challenge of communicating with them at the beginning of the process should have warned me, and the snippy demand for payment before they provided an invoice with their bank details was the icing on an unsatisfying experience. The only saving grace was the pleasant young man to installed the door in less than an hour.

I was charged a bag fee which should not have happened because I paid with a food benefits card. I called the number on the receipt because they have taken care of the problem before. I was told that because it is recurring, I need to go the the store though this time. I called the store and the man that answered said I need to come in to get it resolved basically. I said basically this a a lot of trouble. He said I could do it the next time I come in but then I have to remember to bring the receipt. I asked to speak to the manager and he said he was the manager but later I found he was the acting manager. I asked to speak to the manager again but he referred to himself as the manager basically which was false. (I knew the manager was a woman.) He finally said I could call tomorrow.

I am extremely disappointed with Safeway’s health insurance policy and their unjust claim rejection. We filed a hospitalization claim for my family member who was admitted due to severe right leg weakness and pain caused by L4–L5 disc prolapse and nerve compression. The patient underwent MRI, continuous pain management, medications, and physiotherapy under medical supervision at the hospital. Despite this, Safeway rejected the claim stating that the treatment was “conservative” and could have been done on an OPD basis. This is completely unfair and insensitive. Hospitalization was advised by qualified doctors based on the patient’s condition, pain severity, and mobility issues—not by the policyholder’s choice. Insurance is meant to support customers during genuine medical emergencies, not to deny claims using complex exclusion clauses after premiums have been collected for years. Rejecting a valid hospitalization just because no surgery was performed sets a very poor precedent and defeats the purpose of having health insurance at all. This experience has resulted in financial stress and mental harassment for our family. I strongly advise others to read policy exclusions very carefully and think twice before trusting Safeway Health Insurance. Very dissatisfied. Would not recommend.

Safeway.com is horrible because they sell you rotten food and don't refund your money when you complain. When I reported the issues and requested a refund they said they would review my request and get back to me in 24-48 hours. It's been 5 days so I contacted them. I uploaded pictures of the rotten food and expired use by dates. Then they told me they would review my request and let me know within 7 business days whether or not my refund would be approved. I've been a loyal customer for over 20 years but this completely destroyed my trust in this company! They don't seem to care about risking people's health and hurting their budget by selling them inedible food topped off with immense frustration. I don't recommend this online service to anyone!