SafewayReviews of safeway.com

This company is purposely making the bank reverse payments to get late fees from your policy. I have been banned from autopay because you wanted to wait 10 days after the payment is made to take the money. Why send emails saying the payment is made then reverse the charges days later because it wasn’t in the bank? This is a scam and I’m mad that now I’m going to have to switch policies again. Why are you taking it out on the customers when you know the bank is the issue. The representative told me that it’s my responsibility to make sure it’s in there after 10 days but you’re sending confirmation that the bill is paid! I can’t stand being scammed for more money when I paid on the date you asked. And yall allowed my claim to not go through when me and the person who hit me had the same insurance. She knocked my whole bumper off as she ran a stop sign and yall did nothing. Waste of money dealing with yall

We placed an order through their app at 10 am. Slotted for between 2 -6 pm When I called. The delivery service for the store. She said that they will get to it by 3:45 pm. No sooner priority orders come first. And the 4th of July is tomorrow. I was wasn't pleased with that response. I am on a fixed income and paid with what little benefits I receive. And I get attitude and nothing was resolved. I have been waiting since this morning only to wait longer. With no explanation what so ever! The last time this happened I reported her to the manager. In order to get it prepared faster. I am angry because the only why I do online shopping through the app. Is because I don't have access to a grocery store. But this is getting frustrating!

Truly one of the worst grocery chains! The disconnection between the corporation and its stores is hard to believe; there are always problems with digital coupons and today's was particularly extreme. Safeway has a come-on for $15 off a $50 online order; a 30% discount is nothing to sneeze at, so I tried to place an order for pickup. When it came time to check out, I attempted to enter my card number and the online app balked; no error message or explanation was forthcoming, it just didn't work, but I was then locked out of the website entirely for a time -- "Error 15". After calling the Philippines and waiting a considerable time, I was informed that the card I use to pay for groceries in Safeway stores would not work online. There was no question of fixing the problem or of offering the discount for a purchase in-store; the supposed customer service representative asked me whether I could use another form of payment than the one I want to, which I routinely use in Safeway stores. I'm sick and tired of Safeway's consistent failures and abysmal, off-shore customer service! Each part of the operation apparently operates independently of the others and stores cannot correct the many problems foisted off on them and on customers by corporate!

First I tried to contact the store (Woodstock in Portland Oregon) about the dispute below. I tried for 30 minutes just to access their website. NO success. I am changing pharmacies as of today! See below for the reason: These jerks in Pharmacy refused to refill a prescription after they told me IN PERSON the day before that I could pick it up the following day! They have done this more than once. They received the script from my doctor 4 days prior. DO NOT TRUST THESE SELF SERVING corporate shills with your prescriptions!

Gas station on Gravelly Lake Dr. the button at the pumps for rewards never work. You need to go inside to enter your phone number. Very inconvenient. Today cashier was outside so no one was taking money for gas. New equipment doesn’t work.

Had to go to safeway as they are the only grocery in the area. I was sick so I waited back away from the line to avoid giving anyone else the flu. The automated checkout person pointed out that I was not in line. I stated I had the flu and wanted to avoid giving it to anyone else. She came back around and made a snide comment "if you had a mask". Gee! If I were psychic I would have purchased a mask BEFORE I caught the flu!

This is a review of their fresh delivery service. It is hit or miss. First thing is that their website is extremely poorly designed. You would think they didn't use UX designers or just basic common best practices. But eventually you get used to it and it is possible to place an order. The big issue is that way too often items are missing and not delivered. And here's my worst problem: when there has been all sorts of problems with my order that I have to spend time on with customer service on, I receive an email that says that SAFEWAY (ie not me) has rated the satisfaction for that specific order high. They never ask ME I I was happy with the order and there is no where to provide feedback on the order. The only feedback you can provide is on individual items. So the eggs and the milk might be just fine, what does that help if the order was late and 10 items were missing and customer service was not helpful? At the end of the day, the question is whether the customer is happy or not and the only way to find out is by asking us. But this way, the fresh team can report back to top management that customer satisfaction is high and they get their bonus. I bet they forget to tell they are the ones deciding if it's high or not and that they never ask their customers.

This product is pathetic. Does not heat up refund please. Don’t care if it’s under Gtee or not. Who pays a pricy sum for a product to last just 12 months. Many complaints. 0837016504. Call me ps and show you care.