Sandra
Is there a glitch in the site or is…
Is there a glitch in the site or is this the new way?? each time I click a coupon I have to start over and find where I left off. It now takes me forever to clip coupons. Please fix this. Two days now.
Safeway is listed under Grocery Stores & Markets.
Safeway (safeway.com) has 382 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Grocery Stores & Markets · Shannon, Illinois
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Grocery Stores & Markets
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Showing 256 reviews with 1 star · Clear filters
Sandra
Is there a glitch in the site or is this the new way?? each time I click a coupon I have to start over and find where I left off. It now takes me forever to clip coupons. Please fix this. Two days now.
Linda B.
Every time I go to Safeway to get an item on sale, they are out of stock. Today I went at 8:00am to purchase Just4U items and guess what, out of stock. This happens constantly at the 107th & Olive Store, Peoria AZ. Prices high and sales items never available.
Steve S.
I was told that if I did not want to process my own purchase, I should shop elsewhere. This was at the Casa Grande store. I do all my shopping elsewhere now.
Stephen K.
I am so ticked off I can bately write this! Went to 26th and Federal (Denver) Safeway for bread…the once entire aisle of bread is now gone for wine—wine—-more wine! Ridiculous, oh we don’t need bread, we need to sell wine, even though the liquor stores all over might go under. But my main beef has always been Safeway and their quirks. PUT THE Fing BREAD BACK!
Paul B.
Everytime I go to the Starbucks to get a normal cup of coffee I get resistance.... The Manager is always rude and when you try to have a normal conversation about a refill..... They always call the store manger to fix her problems rather than provide customer service. They charge . 27 for a cup of water and always rude when you try to talk about how the service is going. The store manager when asked about the products, prices and waisted products that happen everyday because they only do the lease amount of work. 7 billion dollars last year and you can't give a . 54 cent cup of coffee because I didn't purchase the cup from their store? I had the money for a new cup of coffee which wasn't the problem.... But the lack of care to customers and when trying to discuss the business..... What's the secret? She calls the store manager to take care of her issues. When discussing the prices of the cups on display, the waisted coffee left over, refill prices, water being charged, he states that's it's a Starbucks business in the grocery store and they have nothing to do with business. If that is the case, that the grocery store has no business stake with Starbucks, why did she call the store managers for Safeway and not the district manager for Starbucks. These are Safeway employees providing Starbucks coffee and they are rude. Also...the coffee that they say is the Holiday Special Christmas blend, it's the Veranda. The Veranda is never available and the two products available is only the Pike which is put into two different dispensers and when asked what to drink...they say medium or dark. Never do they have the Veranda available for service but on Christmas or holidays..."the special blend, but when you ask the subordinate to the manager....they tell you it's the " Veranda!" I'm really upset that everyone you talk to as an employee...they always try to cause problems with the individual attitude which is always because they don't know the answer to their job and they escalate the problem to a manager. The employees understand that this tactic will cause an individual to either be afraid and go away or get an individual will get angry.... Which gives them an opportunity to call the cops and take the light off of them because they don't care about doing a great job....If they took care of the customer and did their job that they we're paid to do, they would sold another cup of coffee and .... This review would never have been written.
Elena V.
Wow Safeway corporate, how many 1 stars do you want to receive before you fix your app and delivery service? Let's see here's what has happened to me: missing items, missing grocery orders, late deliveries, canceled deliveries, and poor customer service. I've had orders confirmed yet no show. Yet, they take your SNAP monies and debit card and it's hard to get that reversed. Fraud anyone? They can't keep drivers either. Get it together Safeway. When I used to work for you, it was brutal. Now when I need service (disabled), you can't deliver it. Shame, shame on you.
Eileen R H.
Safeway, you should be ashamed of the prices you charge us. Us as in the public, who keep your dam doors open. The ones who get in our cars, pay ridicules gas prices, to come into the store and Shop. But instead of being fair and just...you post prices showing the digital prices as usually $00.50 to $3.00 cheaper for those who stay at home. The ones who don't buy your gas. The ones who stay home get the rewards for doing so??? What?? Do you even think, of how stupid and ridiculous you look for discriminating like that?? You have angered so many faithfull shoppers and it would seem You just don't care. Do a survey , prove it wrong. You are doing bad business treating this as you do. I, for one, am shopping anywhere but safeway. As often as I can, whenever I can. And so are others I have talked to. You make a safeway shopper wish they were anything but a loyal shopper of the safeway stores.
Nevadawin
There was a day, long long ago, when an employee would walk you to the spot where the item was you were searching for. My... how bad their customer service has gotten! Like many, I have one of those plastic customer loyalty cards. The magnetic strip is old and they always have to manually enter my card number at checkout. So, I called the number on my card to get a replacement and was told they are phasing out their physical loyalty card and I will have to use my telephone number instead. I get enough robocalls, etc. to sink a ship, so I'm not going to announce my phone number to the world. Well, that's just "too damned bad," I guess. I tell them I've not choice but to take my business someplace else in order to get the discounts and the answer is: "Okay."