SafewayReviews of safeway.com

Rude employees! Couldn’t get help from anyone! Out of sale items on sale day 2!

I deleted the Safeway App today. In a world of big data Safeway will not have mine. 6 out of 6 shopping trips at least one items did not “clip” correctly. Usually store deals and produce. Also I noticed my phone getting hot. It has not done so since removing this. And each time the cashier would not override it. Sometimes there was a significant difference $10 for chips and $5 for avocados. No I will only used physical coupons. My data is mine you thrives. You are counting on people not checking or busy people or poor seniors or very poor people without fancy phones. This is wrong and I will not play this game for food!!

Dear Safeway: My doctor prescribes meds for me that are classed as narcotics. When I try to get fills at the Port Townsend Safeway, the pharmacy people tell me that I have to come in on a certain day at a certain time and stand in line and wait for my prescription to be filled. This is totally unacceptable. My fill dates are irregular. I don't own a car. I need to order and pick up in a way that doesn't create an appointment. At QFC, I call in the prescription and it is waiting for me whenever I arrive to do my grocery shopping. I can do this any time that is convenient for me. You are making this so hard that I have no choice except go elsewhere for all my groceries and meds. I typically spend over $100 per week on average for these. You do the math -- do you really want to lose my business ( $5,000 per year) because you can't figure out how to serve customers well and conveniently? I intend to post this on Trustpilot. Are you aware of how much your online customer ratings SUCK? Why would anyone shop at a store with such negative reviews and bad policies?

The Safeway in McMicken Heights/SeaTac, WA fired a LONG term, hard working, very pleasant employee Rita because she chased down one of the MANY bums who rip Safeway off. I am SICK to DEATH of the complacency of this Safeway and the waste of their (ie MY) money in hiring a smiling puppy of a "security" guard who does ABSOLUTELY NOTHING to deter or detain thieves! I wrote to the store AND the regional office and all I got was absurdly canned responses! No one bothered to personally contact me. Due to this AND the fact that there are enough other grocery stores in the vicinity I have not shopped there (and will not) since this occurred. I find their complacency appalling and lack of response cavalier. It's evident that they simply prefer to up their prices and charge me (and all of the other paying, law abiding shoppers) to cover the added expenses of the "guard" and ALL of the product the thieves make off with! Safeway has totally lost their way and I'm not going to give them any more of my business!!!

Yogurt Parfaits: A Roller coaster ride of pricing. They used to sell a pretty good sized fresh yogurt parfait for $2.99. Now they made the size smaller BUT kept the price the same which wasn’t ok but I managed, NOW, they up the price but didn’t change the size. They are now $3.50, GREEDY MUCH?! No wonder there were so many there left on the shelf. I didn’t think Safeway would jump on the inflation bandwagon but it turns out they are just as greedy as the rest. I will never shop there again

This is in reference to Safeway at 35th ave/Bell Road. This is a store where local elderly and middle class/poor go to. I went there due to the sales and the convenience near my granddaughter's school. 1) I want to commend an employee first: Ryan-butcher. Now, please note that when you use the Safeway or Albertson's app to clip digital coupons, they DO NOT WORK. I just bought $235+ groceries, was totally absorbed in bagging my food and watching my 5 year old granddaughter so I could not watch each item being rung up. The next day (TODAY) I am reviewing my receipt with their clipped digital coupons on my phone. I will have to go back in there to get $53.66 refunded. Can you imagine how many people are RIPPED OFF regularly without combing throught their receipts and assuming the coupons are working? I had it happen at the Albertsons' and reloaded the app as they said that it happens and you have to reload the app! BUYER BEWARE, please.

each time I click a coupon I have to start over and find where I left off. It now takes me forever to clip coupons. Please fix this. been happening about 2 weeks now. on line tech says give it 24 hours, still the same, after clearing browser cache, and using another browser

Absolutely horrible customer service and employees. An employee literally snatched my phone out of my hand because she wanted to see my Safeway app since she didn't believe I had NOT used the coupons I was trying to use before. I have never given the employee a reason to treat me in such a way so I deleted my account and refuse to ever shop there again. When trying to report the incident to someone above someone at the Safeway store they had someone from that same local store try to call me when I specifically said I will not talk to anyone at that store ever again now. Horrible disrespectful employees and management.