SafewayReviews of safeway.com

I I ordered groceries from the Cottle Road Safeway in San Jose, CA, selected the 3-5PM time frame, received a text advising my order was ready for delivery at 2:59PM and after several calls to Customer Service, was informed my order will be delivered by 8:15PM. I DO NOT RECOMMEND GROCERY DELIVERY. Uber is subpar.. Lisa B., San Jose, CA.

WARNING………don’t have Safeway pharmacy give vaccines. They administer vaccines then take payment and amazingly DO NOT offer documentation or evidence of it on their website, app, or if you call them they deny the vaccines were given. I wonder if this is criminal certainly is below professional standards.

On December 1st 2023 I PRE ORDERED a Spinach Dip Bread bowl, Asparagus spears and Stuffed mushrooms for my familys CHISTMAS dinner. When I went to pick up said items I was told they (SAFEWAY) had not had Asparagus in weeks and there were no stuffed mushrooms all I was able to get was the Spinache dip!! WHY, WHY would you let someone place an order for something you don't or wont have??? they had my email address and my phone number, was I given any notfication that they would not have those items? NO I was not. So on Christmas Day my family's diiner is now ruined. I hope your happy SAFEWAY and I hope all or your family's dinner plans are completly ruined! Maybe just MAYBE Kroger can straighten out the mess Albertson people have caused!

The app and the web site for shopping for sales are very poor. If you don't use them you pay more and I feel that's why it may be set up that way. I have called on the phone to give my input hoping that a new web and app design will be set up in a simple design for us. I would use another grocery store but I must drive 40 minutes to get there. The whole ordeal creates stress. Guess I'll just pay more since my time is very limited.

Very unprofessional staff not at all helpful the self service checkout system is appalling your left for ages then staff are rude If you have a problem or complaint my advice would be to not bother your not going to get problems rectified and you’ll feel incredibly insulted. Worst shopping experience. Totally humiliating and disgusting disrespectful don’t want to give 1 star but 0 isn’t an option

Almost one thing on the list to nothing found. "Difficult Times Hard To Deal With" are here!

FALSE ADVERTISING, incredibly rude customer service. Never ever shop there unless there is no other choice. They could give two rips about customer service.

We have many great grocery stores in my area of Dc. The social safeway is not one. Those who man the checkout lines are sullen. There are no managers insight. Quote: . he/she has just stepped out. No one walks the corridors to help you find things. And, it’s the only grocery store I use which cards octogenarians for a six pack. It’s a dismal experience to shop ther.