SafewayReviews of safeway.com

Kathy the server at the hot food area. Was truly unpleasant to interact with. I understand people having bad days and not wanting to be at work, but if you’re gonna be noticeably upset while doing your job, you shouldn’t be doing a customer facing job. With that said that part wasn’t even a big deal and normally I wouldn’t even say anything to it. But the fact that she was mocking the sushi chef for speaking a different language while directly in front of me was not OK. I don’t know if she has personal beef with the sushi chef. From my point of view, it just seemed racist and uncalled for to do when she wasn’t talking to her directly. I truly hope Kathy is not like this to her all day.

Order delayed, then canceled and twelve days later I am still waiting for my refund…. I won’t be shopping with Safeway again.

I was very disappointed that no Canadian fruit was available. Most of the fruit was from USA. I would hope that at this time with all that is going on our Canadian store would carry Canadian options. I was looking for peaches, berries and apples. All of these were from USA I ended up going home with African oranges. Terrible. Looking for different Canadian options.

I really enjoyed going to safeway a few years ago. When I felt like a valued customer. I dislike the new system of the carts locking up. I called the store about it and was told to call a number, the guy on the other end sounded out of it and barely spoke English. My complaint went no where. I watched a poor guy have his cart lock up when he was trying to leave the store. A paying customer! I have an injured spine and legs and how painful that is. I decided I am boycotting them. I'm switching my meds to a better place to do business with. I'm disappointed in safeway would treat good people like this. Everything is so expensive then you get treated like a crook. Very humiating!

Safeway largely allows only positive reviews for its store-brand products - with a sprinkling of other reviews to create the appearance of balance. I bought Safeway Organic Chicken Bone Broth because it had five-star reviews. It is foul, with a bitter aftertaste that makes it taste as though something in the pot was spoiled or rotten. I have dumped two quarts because they both had the same bad taste

I am writing this review after my third experience being wrongfully targeted and treated like a thief at Safeway Store #1070. This latest incident was far beyond a simple misunderstanding; it was outright harassment and completely unprofessional. After picking up my medication at the pharmacy, I walked down an aisle to look for Aleve. A third-party security/loss prevention officer—wearing a mask and dressed completely unprofessionally—walked past me and made a rude, instigating remark. When I called out to ask "Excuse me?" to clarify what he said, he refused to engage professionally and responded with, "You heard what I said." When I asked if there was a problem, he ignored me entirely. I proceeded to the self-checkout to pay for my prescriptions and leave. Instead of de-escalating or doing actual security work, this officer positioned himself right at the exit to block and corner me, demanding to search my bag. I complied immediately and showed him my bag—which contained absolutely nothing stolen—because I had done nothing wrong. Only after falsely accusing me and subjecting me to an unwarranted search did he try to dismiss me with a fake "have a good day." This individual’s conduct was aggressive, confrontational, and wildly inappropriate for anyone working in customer service or security. Intentionally provoking paying customers, refusing to communicate professionally, and making unfounded accusations is a liability to this store. Safeway #1070 management needs to review the security camera footage of this interaction immediately, address the actions of this third-party security guard, and remove him from this location. Customers should not have to endure hostile confrontation and false accusations just to pick up a prescription. I expect management to take immediate action regarding this staff member

This is for the Bonners Ferry Idaho store. I have always liked this store, It is quiet and clean and mostly has had helpful people. I was in the store today and had a 6 back of beer that i unloaded out of the cart with other groceries for my wife. My wife was paying for everything and had her visa and club card ready in hand. The cashier then asks me for ID. (I am 51 year old) I did not think anything of it or why. I then said i don't have id. I had summer wear on and was not caring a wallet as my wife had her stuff. He then became very rude when I said i don't have any and my wife does as she is paying. He then went off on how i touched the beer so i need to provide id. I then said well i don't have any and she can deal with it from here as she has id and i am sure i don't look under 21 so i think she can pay for this and we will be on our way! This guy proceeded to tell me i have an attitude and its the law. He may be correct it is the law but if my wife was paying for our buns and beer i don't think this should of been an issue to pursue. Instead of correcting him self and jut letting it go he kept at me until i became agitated and told him not to sell us the beer. He then still would not let it go so we left our other groceries on the till and left. I will never be setting foot in that store again, and i will spread the word of this to anyone else i know shopping there. The Supper 1 store across the street from this location had better deals on beer i found anyways and i had no issues purchasing it with my wife. It is too bad because like i said I have shopped at this Safeway location for the last 20 years + when I come to Bonners ferry. I will not be anymore. By the looks of how many cars are in your parking lot compared to the one at the Supper 1 I think I can see others are doing the same.

I placed a large delivery order and the package of beer that I ordered came damaged,stinky and I had to throw out three cans and wash the rest. I find it hard to believe someone would shop that for me and they never bothered to even give me a partial refund.Bye,bye