SafewayReviews of safeway.com

Safeway supermarket in Wilsonville, Oregon My disabled wife went in for a few things for me since I just had surgery. She used the electric cart which failed a couple times and let out a siren. No one offered to inquire or assist. On checking out she was charged for 4 of one item instead of 3, and at full price not the price on the shelf. (I had seen similar experienced with women in front of me at checkout bursting into tears because they could not afford the actual register price because specials and coupons were not applied as advertised). My wife tried to report the problem with the cart and was called a b*tch, and when she tried to correct the checkout pricing was called it again. When she asked the manager's name, the woman (Danielle) lied to her and told her that she WAS the manager, Another employee identified the manager as Mackenzie and Danielle yelled across the store that she had left for the day. Beyond rude. Beyond no service. And questionable legality on overcharging people (I have seen reviews mentioning this for a couple of years, so it has been going on for some time.)

Management in Enumclaw, WA is dishonest to their employees. I will never shop in ANY Safeway again. Management does not understand the lowest level basic mechanics of running a grocery store.

Safeway in Williams AZ, As of 8/13/2024 Safeway practices price gauging on large scale ( Circle K down the road is less expensive). Horrible food too : we bought meatballs and a salad. Meatballs had little if any meat ( mostly bread and some dubious paste), swimming in barbeque sauce. It taste so bad that we had to toss them. The salad did not taste like any vegetable, we ended up tossing that one too. Not much luck with the canned things either (a Starbucks "expresso and cream "coffee tasted like metal wash, with so much gunk at the bottom of the can that we tossed the whole package - 4 cans).

Very bad service I shop at Fleetwood Surrey location very bad stand bad management

Pharmacy is a disaster. I was denied service and asked to not return for having my Maryland Concealed Carry Permit as my only form of ID. I have followed up with local rights groups to expose this safesways likely unlawful bias and discrimination of people they don't want doing business in their community. This issue was reviewed by store manager Matt Kocky who failed to speak with me for at least a month after the incident and was then uneducated on the incident completely. Corporate told me they did not need to see my ID in the first place, so I guess they were just trying to get out of more work from the start. Avoid them like the plague. If it’s too late I recommend you reach out at : Safeway Legal Department, 5918 Stoneridge Mall Rd, 94589, Ca. I know I sure as heck am

The app doesn’t work. Get to check out and digital coupons don’t come up. No in store person help. It’s one of the reasons I never shop at Safeway if I can go anyplace else

Need to know if this 6.99 chicken monday offer its fresh? The woman very strange She. Went kn the back to get my order. Why? I wanted to be served from the front supply . She said it was better. I didnt trust her.. She is there yo sell. So I figure its expired chiken the store didnt Sell over the weekend.

Safeway has been crap for quite some time. However, the final straw came when it took nearly a month to receive a refund/ resolve a refund issue. I placed an order on June 28th for pickup at the Diamond Heights Blvd location in San Francisco. The following morning, I received an email stating that four out of the five B2G3 items were not in stock. Since Safeway has a history of trying to keep most of my money when items are missing (i.e. hiking up the prices on other items to keep as much money as possible), I checked the refund amount. The paid items in the B2G3 should have been $11.XX each. However, the refund amount was $7.XX. I looked over the receipt and noticed that the second group of B2G3 had turned into an instance where I ended up paying for three times instead. As a result, I canceled the entire order. Safeway informed me that it would take 5-7 business days to receive a refund. A few days later, I logged into my account and realized that the order had been listed as "picked up." I immediately contacted Safeway to inform them that I had not picked up the order and asked them to assure that this lie would not affect my refund. They assured me that I'd be refunded within five to seven business days. However, I wasn't. I contacted Safeway when they failed to uphold their policy of refunding orders after 5-7 business days. They escalated it for the zillionth time. No one called me, no one responded to the complaints that I made. They simply gave themselves a new 5-7 business days to refund me. A second set of business days ended without one dollar being refunded. Finally, I decided to level with them. After presenting my proof that I'd never gone to the store to pick up the groceries, I offered to retrieve the groceries at the sales prices during the time when the order was placed. The representative obliged and gave me the number to the store to ask if they'd do that instead of having to wait another two weeks. I called the store and more drama ensued. I explained how we were three days shy of making a month since I first requested a refund. I informed them that I was willing to return the small fee that they'd given me ($7.XX when they didn't have some items in stock) and that the $7.XX along with the $47.XX that they owed me would cover the groceries on the list. The woman on the phone tried to argue that I owed her the amount of the second B2G3. First, I did the math for her, then I pulled up the receipt and advised that I should only owe the amount that was returned and that anything else would mean they are illegally hiking the price after the fact. I advised her to look at the receipt to see the incorrect fee that was returned and advised that it would be all that I owed. She continued arguing and when I advised her to have someone check her math, she took offense, and said, "Well now, there's no need for comments like that." I wasn't being rude. People ask others to check their math all the time, but whatever. As it turns out, there was more than a need for comments "like that" as the woman failed to give proper counts of individual items. I also had to drive back to switch out an item that I told her could not be substituted (the sausage had to be all beef). However, she gave me turkey/pork/beef- I can't eat turkey as it causes a stomachache and then projectile vomiting. I had to drive allllll the way back to that side of the city to trade in the sausages. I didn't even both with the individual produce. I've since closed out my Safeway account. It's over for me.