Cheated Coinstar U.
Do not use the COINSTAR machines at SAFEWAY
Do not use the COINSTAR machines that Safeway AGREED to place in their stores, and are receiving revenue for renting space for these machines. The COINSTAR machine took $ 51.98 and gave me a receipt to bring to Starbucks and Starbucks will not accept it!! I tried at a standard Starbucks, they told me I have to take it to Safeway Starbucks with the machine. When I returned to that Safeway the Starbucks said I had to cash it in through Safeway. Meanwhile, Safeway is taking no responsibility. They owe me my cash AND compensation for time and travel, plus interest. I spoke with one cashier that would not refund my money, and TWO managers who denied any responsibility and gave no assistance. One actually accused me of being the problem, in her "24 years at Safeway". NO CUSTOMER SUPPORT from Safeway. Doesn't Safeway have an agreement with that company? Are they not profiting from those machines in their stores? STORE LOCATION: Des Moines, WA.


