Safe Step Walk-In Tubs & ShowersReviews of safesteptub.com

The door is too close to seat, you need to come in, sit and close the door, a bit of a tight squeeze in getting in and out but great over all.

We are very happy with the tub and all of its functions. The installation team was also very considerate of our house during the process. They were efficient. Someone is supposed to check with us in a month to see if all is operating as it should.

The tub itself is great; however, I like my water real warm. The size of my tub required a larger water heater which I was not aware at the time of purchase. I ended up turning up the temperature on my water heater and just filling the water up to the seat in the tub.

My wife is a Parkinson's patient and it is a comfort that I don't have to worry about her falling when she is bathing or showering and she can do so without assistance from me. The tub holds approximately 80 gallons of water. My old 40 gallon water would not provide enough hot water for a fill. I installed a 50 gallon heater it barely does the job. As for the warranty I have not had any major problems. But the cap on the aroma therapy port broke and I requested a replacement over a month ago and I still have not received one.

My concern is that the cleaning instructions were misstated by the salesman and poses a problem for persons with limited resources and physical ability

I am enjoying my tub very much. I bought the smaller tub and was told our hot water heater would suffice, but it does not. I also wish the salesman had made us aware of the high interest rate to finance. He knew we were waffling on whether to pay outright. The interest rate is more than our monthly payment. Therefore we are now paying in full and did not receive the discount!!!

The drain handle is loose to the point of nearly falling off and we haven't figured out how to fix it. Also the directional indicator for the jets is positioned such that is IMPOSSIBLE to tell whether it points to back or foot jets. I have sprayed the wall several times due to this malpositioned control.

The hot water turns to cold before the tub is filled