Mark S.
Engineering is pretty good
Engineering is pretty good. Getting in and out a little bit of a chore . Could use a handle outside. Otherwise it's a good product.

The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."
Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 108 reviews with 4 stars · Clear filters
Mark S.
Engineering is pretty good. Getting in and out a little bit of a chore . Could use a handle outside. Otherwise it's a good product.
Bob and F.
scratches on tub.Missed caulking spot.
Marianne
My only complaints are: - Tub drainage, it takes 20+ minutes, which means I'm left sitting in the cold. - Where they caulked is pulling away from all walls.
Sylvester
Tub needs few more inches in width to allow for door handle.
Joe M.
Since I lost my ability to step up more than about 3-4 inches, a one-inch step-up board might be helpful. Also, a shampoo/soap holder would help. Otherwise, a good product.
Louis L Wells J.
Takes to long for tub to fill with water
Ronald & C.
The heated seat and back doesn’t warm up as much as I thought it would. When I sit my tosh is still cold. The tub is extremely expensive. I am otherwise very pleased with its operation.
Don and A.
We are two people, Don and Aleta, one uses the tub and towel, the other uses the tub and must drip dry!!! A couple, married and in love should each have their own safetub towel. Tub is great. People are all great. Only one towel for two people is “cheep”. LOVE THE TUB.