Donna W.
We love our Safe Step Tub
I checked on a site on Facebook and was contacted by Safe Step. The sales person was knowledgeable and not pushy. I especially like the micro bubbles and the lights-very relaxing!

The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."
Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 381 reviews with 5 stars · Clear filters
Donna W.
I checked on a site on Facebook and was contacted by Safe Step. The sales person was knowledgeable and not pushy. I especially like the micro bubbles and the lights-very relaxing!
Richard
We have had the Safe Step Walk-in Tub for about a month. It is great to relieve those muscle and joint pains in this 78-yr-old. I can scoot forward and sit down so the water is up to my neck, and then lean back to let the massage jets get my neck and upper back. It is important to not let the water temperature get too hot — not over 104, as you can get very woozy when getting out if it is hotter. One recommendation: it is too easy to accidentally turn on the jets with your left elbow as you rest your arm on that side. If both the micro-jet button and the water-jet button were on the right side, then that would not happen. Overall, we are very satisfied.
Cindy B.
No sales pressure to buy and explained everything we would get with this tub. We use it at least once a week and that is because we need to install a larger water heater. Did not think of that when purchased. Will be great for my daughter when she visits, she has arthritis and this tub will work wonders for her. Kay
Dar
I love my walk in shower. The work done was so nice to see after my old tub. I had problems getting in and out of my tub and now I have 2 sturdy bars to hold onto and only a two inch step into a wonderful shower experience. The only recommendation that I would give is to pay the extra for a straight seat. I have a corner one and because of my bathroom setup, my seat faces away from the shower. The seat is also slippery when it's wet and I rarely use it to sit on. I made it another shelf for my shampoos and body washes.
Linda
This is an amazing bathing experience - from our initial contact with the sales rep, Kevin, through the completion of the installation - awesome! Prior to the installation of this equipment, my husband depended on me for all his bathing needs. Due to his physical disabilities he has been unable to "sit" in the tub for a bath. Now he only needs me to help with shampooing his hair and drying his lower legs. The tub has given him back a degree of independence, plus being able to submerge his body in the warm water, enjoy the therapeutic jets, is simply overwhelming. Thank you Safe Step.
james
i love it because it's very relaxing, while it's clearing up my skin condition
Jon
The salesman, installers, and customer service have all been exceptional in every way. The salesman was very friendly and polite. He explained things well and answered all of our questions. The two installers were very professional. They installed our tub in approx. 4-hours. They tore out our old tub and installed our new walk-in tub with no problems. They cleaned up everything and took with them the old tub and other torn out items. We are so happy with this tub as it operates beautifully. We highly recommend Safe Step!
Tony M.
The work was excellent, I only wish that I had seen pictures of it first. I think that I would have looked into the one advertised that they cut your tube and add a cover over the exposed parts. Same thing only cheaper