Thomas and S.
It is a good product and the people…
It is a good product and the people that installed it were very professional.

The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."
Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Excellent
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Showing 381 reviews with 5 stars · Clear filters
Thomas and S.
It is a good product and the people that installed it were very professional.
Mel and W.
Love the tub; HOWEVER, ALL SAFETUB Reps assured me that my 35gal Hotwater tank would be sufficient for the tub: NOT TRUE! I had to install 2-50gal hotwater tanks in order to produce enough water level to cover the backseat jets at an expense @ $1500!
Al and L.
My wife loves it and she uses it every day
John
it is easy to use
Inge Malley and Dennis D.
Very good walk-in tub. Installation was not done in the two days originally mentioned by the "In Home salesman / spokesman" due to installer's vehicle breakdown. Instead of 2 days, installation crew worked a Friday, Saturday and Monday. Other than that, installation was excellent and the tub works as advertised. I enjoy the soothing, bubbling water jets and the fact the seat and backrest are heated prior to tub fill. Although salesman / spokesman said he thought our 40 gallon electric water heater should be adequate to fill the tub with me in it, I have discovered that it requires at least a 50 gallon water heater or an "On Demand - Tank-less" water heater to fill the tub up adequately without waiting 15 additional minutes for my electric water heater to recover enough hot water to finish the job of filling up the tub. I will have a natural gas "Tank-less Water Heater" installed in order not to run low or out of hot water during the tub fill process.
Katie T.
I call to get information on Safe Step walk-in tub and I liked what I read and I call for someone to come to our home and go over all the information. My husband and I were very impressed with all the benefits we could receive from the health and safety issues of the tub. When we got to the bottom line: price: yes we were surprised at the cost. We talked it over and made the only choice for us. Benefits of health for a better life verses cost. We chose health. If we smoked (we do not) or we drank (we do not) which is very expensive depending on what or how bad you want it you will find a way. I have had both shoulders rebuilt and left knee so my body was in need of therapy the safe step walk in tub was perfect for my needs as both of us get older it is harder to step up into a regular bath tub and dangerous against slipping which I have done. No longer! It has been in the house almost 2 weeks before I could actually use it, I was waiting on stitches to heal before I was allowed to finally start using my tub. What a blessing it has been! No fear of falling and total relaxation. So if you think it is to expensive be willing to give up something of no importance for your health.
robert Z.
Outstanding sales person, technicians,and other personnel who worked with me during the entire process.
Carol W.
The sales representative gave honest and realistic information on cost. The installers were professional, experienced, and careful. They placed covers on my floors to protect the floors. I am very please with our new step in tub which makes bathing much safer for my husband who is at risk for falling.