Safe Step Walk-In Tubs & Showers Reviews | Read Customer Reviews of safesteptub.com

Safe Step Walk-In Tubs & ShowersReviews of safesteptub.com

3.6788 reviews
Therapy & Senior Health
618 Grassmere Park #16, Nashville, Tennessee

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Safe Step Walk-In Tubs & Showers

About Safe Step Walk-In Tubs & Showers

The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."

Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: safesteptub.com
Website: safesteptub.com
Category: Therapy & Senior Health
Location: Nashville, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 33% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Safe Step Walk-In Tubs & Showers reviews

Showing 381 reviews with 5 stars · Clear filters

Geneva and G.
Mar 28, 2018
They were friendly and helpful
They were friendly and helpful
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Diane
Mar 28, 2018
The WALK IN TUB IS BEYOND MY EXPENTATIONS
The WALK IN TUB IS BEYOND MY EXPENTATIONS. THE CREW WAS EXPERIENCED, KNOWLEDGE AND VERY KIND. THE INSTALLATION WAS COMP;ETED IN ONE DAY. THEY CLEANED UP AND MADE MY BATHROOM NEW AGAIN. SINCE I AM AN ESSENTIAL OIL USER I ESPECIALLY LOVED THE DISPENSER THAT WAS INSTALLED IN THE TUB. MY MOMENTS IN THE TUB ARE SO RELAXING AND HELPS MY BACK ISSUES. EVERYTHING IS AT MY FINGERTIPS AND EASY TO OPERATE. WELL WORTH THE DOLLARS I SPENT, BECAUSE MY HEALTH IS #1. THANK YOU
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James and C.
Mar 28, 2018
Quality and service are excellent
Quality and service are excellent. We love the tub and helps us do what we couldn't with a regular combo. One drawback that may need to be considered in future models is the back and neck jets should have a shut off for the top row. You cannot use them unless the tub is completely full all the way to the top. Anything less than 60 or 70 gallons of water and the top jets will spray across the tub and/or all over the bathroom. Unless submerged there is nothing to control the flow.
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Barbara and N.
Mar 28, 2018
This tub is specifically for my wife…
This tub is specifically for my wife who has arthritis and pains that go along with it. It has been so beneficial, this is unbelievable, and she loves the walk in tub. No more stepping high into a bath tub to soak her aching bones, she walks into the tub without being afraid of falling, bathes herself and safely walks out again.
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Robert H and S.
Mar 28, 2018
Delighted with our Safe Step tub!
We are delighted that we added the Safe Step tub to our home. It is much enjoyed by my husband and myself. We can relax and be refreshed. The representative adequately explained all we needed to know and the installer was excellent with his work.
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Jean T.
Mar 28, 2018
67 Year Old Female
I love my Safe Step Walk in Tub.
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Richard
Mar 28, 2018
Satisfied customer!
Installed in one day, quality job and quality tub! Absolutely love it!
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Michele
Mar 28, 2018
The Safe Step Walk In Tub is the best…
The Safe Step Walk In Tub is the best thing I have ever done for myself. The installers were prompt and courteous and the installation was completed with minimal dust and damage to the door frame. I am very pleased that this tub has not increased our water bill!
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