Cecelia C.
Professional
Professional; top notch sales rep and installation professionals. On task and thorough. Beautiful job!
Response from Safe Step Walk-In Tubs & ShowersSep 28, 2022
Thanks so much for sharing your positive experience, Cecelia!

The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."
Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 381 reviews with 5 stars · Clear filters
Cecelia C.
Professional; top notch sales rep and installation professionals. On task and thorough. Beautiful job!
Response from Safe Step Walk-In Tubs & ShowersSep 28, 2022
Thanks so much for sharing your positive experience, Cecelia!
charlesh
Everything went as promised. Done ontime and worth the price paid.
Response from Safe Step Walk-In Tubs & ShowersSep 22, 2022
We're happy to hear this. Thank you for the review!
Derrek Y.
Tub installation was great. Electrician cut a hole in my garage wall and left it. When I asked about it they said it was the installers responsibility to repair it. I called Butler Construction about it and was told they would send someone to take care of it. Haven’t heard from anyone since. I don’t think it’s unreasonable to have my house left in the condition it was in prior to installation after paying 22k for the tub! Derrek Yelton 4569 Atlantico Street Las Vegas, NV 89135
Response from Safe Step Walk-In Tubs & ShowersAug 31, 2022
Hi, Derrek. This information has been sent to our corporate service department. A Safe Step team member will contact you as soon as possible to get this straightened out.
Troy L. A.
Wonderful experience! Installation couldn’t have been smoother. Kudos to Patrick & Don for the role that they played in making this such a great experience. The tub is beyond awesome. I cannot emphasize the positive difference it has made in the way my wife & I feel every day.
TNDRIVER
The installation went smoothly, and we were well pleased. Loved our installers. They were friendly, Knowledgeable, answered all questions, and left the work area cleaner than they found. Highly recommend both them and Safe Step.
Anna P.
This walkin bathtub is without doubt the best I have seen. My salesman and installer both went over it's controls and I believe it will be easy to operate. It has features that should help ease the pain injuries I have.
Robert G.
Sales representative was very friendly and helpful. Installation was excellent. Walk-In tub is well built and works great.
Kenneth A.
I love my new tub it’s fantastic more than I expected!! The installers were great and installed to perfection it has surpassed my expectations ten fold not cheap but well worth it for years to come thank you safe step👨🍳👍😎