Dale
Salesperson
Sales presentation was pretty high pressure &1 year locked in price was somewhat of a joke---I don't think anyone would pay that price. Dale N.

The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."
Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 108 reviews with 4 stars · Clear filters
Dale
Sales presentation was pretty high pressure &1 year locked in price was somewhat of a joke---I don't think anyone would pay that price. Dale N.
mitsunori N.
I think Safe Step Tub is basically a good product, needs some improvements #1 water filling time mine takes 9 min after adjusting max water pressure #2 door handle should have lock position when it opens #3 need grab bar for left hand maybe left front section drain time is OK 3 min 30 sec I am thinking of 2nd filling pipe and larger tankless heater currently I have reg 5al per min tankless if I don't make the improvements this tub is worthless .
Andy
Tub works fine. Do not like the fact door opens inwards. Also, buttons on tub edge can be too easily pressed by accident. Salesman said he woul check back after install. Has not done so.
Al
THE CREW CALLED THE DAY BEFORE TO LET US KNOW THEY WOULD BE THERE. WAS NOT GIVEN THE TUB SALES SAID WE NEEDED, SHOULD OF BEEN A RIGHT HAND BUT SENT LEFT HAND. WITH DOOR POSITION IT IS NOW CLOSER TO THE TOILET. CALLED WHEN THE DRAIN RELEASE HAD TO BE HELD TO DRAIN TUB, WAS GIVEN INSTRUCTION TO REMOVE PLUG AND ADJUST SCREW ON BOTTOM. CAULKING STARTED SEPARATING THE NEXT DAY. I WENT AND BOUGHT DAP TO REDO MYSELF. HAVE WHEEL IMPRINTS IN THE HARDWOOD FLOOR FROM THE DOLLY USED TO ROLL THE TUB IN ON. THE CREW WAS HARD WORKING GOOD NATURED PEOPLE. WAS SOLD ON THE IDEA THAT I WOULD NEVER HAVE TO DO ANYTHING TO THIS TUB FOR LIFE RIGHT KIPP?