harry W.
The professional service of…
The professional service of installation performance

The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."
Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 381 reviews with 5 stars · Clear filters
harry W.
The professional service of installation performance
Amy N.
from sales representative to install everything went well
Robert E.
Exceptional experience, Leader of installation team explain operations in detail. Cleanup was great.
Agatha A.
The work was completed on the date scheduled. All four workers were professional, cordial, respectful and cleaning up their work areas when completed. Great Job. Adjusting to the luxury of the walk in tub.
Karen B.
Don Wilkerson was thoroughly helpful and respectful, knew his product inside and out, and answered every question I had. What a professional.
kathleen M.
We were very happy with the service and professionalism. And they were prompt finished within the same day and we are extremely happy.
Jodi R.
It is really rejuvenating and relaxing. My husband and I love it! Our only regret is that we waited so long to get one.
Evelyn H.
The installers came at the time they said they would. They had the old tub out and the new walk-in shower installed within 4 hrs. Afterwards they cleaned up and hauled away the entire mess. Asked our opinion for location of hand hold bars. They made sure we knew how everything worked before they left. They were very professional!