Safe Step Walk-In Tubs & Showers Reviews | Read Customer Reviews of safesteptub.com

Safe Step Walk-In Tubs & ShowersReviews of safesteptub.com

3.6788 reviews
Therapy & Senior Health
618 Grassmere Park #16, Nashville, Tennessee

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Safe Step Walk-In Tubs & Showers

About Safe Step Walk-In Tubs & Showers

The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."

Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: safesteptub.com
Website: safesteptub.com
Category: Therapy & Senior Health
Location: Nashville, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 33% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Safe Step Walk-In Tubs & Showers reviews

Showing 381 reviews with 5 stars · Clear filters

Cynthia B.
Dec 22, 2022
A job well done.
The two men that did the installation were very friendly and professional. They answered any questions we had. After installation was completed they gave us a tutorial/ walkthrough as to how everything worked.
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Howard
Dec 22, 2022
The best purchase ever.The crew showed up on time
The crew showed up on time. Was very impressed with the way got to things and very knowledgeable with what they were doing and the product they were installing. They were done in about four hours. The sales person was very knowledgeable and explained how things were going to be done. The tub works very well and is easy to use. The best purchase I have made in years. Looking forward to being able to use it for many many years.
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Theresa B.
Dec 18, 2022
Thrilled to take a bath safely
Safe Step was installed in one day and the crew was very professional and cleaned up afterwards and explained all details on the Safe Step Thank you so very much What an amazing system, especially my WI-FI, it sounds so wonderful and relaxing
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DONNA
Dec 18, 2022
Safe Step Tub is the Best!!!
The salesman was thorough and knwoledgeable. The installation team was excellent...you'd never know that the tub was added and replaced the standard tub that came with the house. I've only taken showers for the last 25 years, and now soaking in this tub with water jets, air jets, and heated seat & back is delightful. Wish I'd gotten one years ago.
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ELVIRA R.
Dec 17, 2022
The two gentlemen that done the…
The two gentlemen that done the installation were all about their business. They did a great job and we love both. That walkin bathtub is my new baby, especially the badae.
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Vicki M.
Dec 17, 2022
Safe Step men that installed our new…
Safe Step men that installed our new shower did a wonderful job, explained everything before they left. Had to come back the next day however due to damaged material.
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Lisa H.
Dec 15, 2022
AWESOME TUB!
Love my new tub! The day that SafeStep put my tub in was AWESOME! Two men showed up at 9am to put my tub in and were done at 1pm. The men were professional and friendly and cleaned up their mess! They showed me the how to work the tub and how to clean the tub. I love,love,love my tub! I would recommend that anyone who has Arthritis or diabetes to get one of these tubs! All of the SafeStep tubs are American made all of it in Tennessee and has a lifetime warranty! Love my new SafeStep tub!
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Steve V.
Dec 10, 2022
Great tub great sale and installation…
Great tub great sale and installation process.
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