Gordon M.
Expert install
Expert install, took about 3 hours. Everything was cleaned up good, they showed us how to run everything and very polite. They should all get a good raise. We’re happy with the whole team from salesman to completion.

The Safe Step® Walk-In Tub Company was founded on a commitment to the safety and well-being of seniors and others with mobility issues—because everyone deserves to bathe with peace of mind.Safe Step is American-owned and operated, and all our walk-in tubs and walk-in showers are made in Tennessee. As North America's #1 Selling Walk-In Tub, these unique tubs offer superior safety, therapeutic amenities and quality craftsmanship in the home. Safe Step is the only walk-in tub company that is Ease of Use Certified® from the Arthritis Foundation.Safe Step understands the difficulties that our customers face each day, so we designed our walk-in tubs and showers to help you bathe on your terms again. The Walk-In Tub is designed with thoughtful safety features, including an ultra-low step-in, no-strength locking handle and grab bars. Therapy features include hydro-massage jets, MicroSoothe air jet therapy, a heated seat and backrest, aromatherapy and more. The Hybrid, our most popular Walk-In Tub, offers versatility with a safe seated tub and an indulgent rainfall shower head. The Walk-In Shower delivers safety and style with a non-slip base, grab bars, design-forward wall options and built-in storage.Designed to meet your accessibility needs, these tubs and showers are engineered to fit in the space of a traditional bathtub, saving you time and money during installation. We take pride in delivering the highest quality products and unmatched customer service with what we call the "Safe Step Difference."
Safe Step Walk-In Tubs & Showers (safesteptub.com) has 788 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 381 reviews with 5 stars · Clear filters
Gordon M.
Expert install, took about 3 hours. Everything was cleaned up good, they showed us how to run everything and very polite. They should all get a good raise. We’re happy with the whole team from salesman to completion.
Patricia K.
The professionalism, the prompt response and good workmanship.
It’s Only My O.
The installers were personable and went right to work. We had a very small space to get the tub into but they did it successfully! They were very good at explaining the workings of tub controls. The team worked together well. We needed a new panel cover and pillow and they were mailed to us. We needed someone to come out to check a small leak at a connection on the shower. They took our call politely and dispatched a technician within a week. Fantastic!!
Steve H.
From the first visit from sales to the decision to purchase, everyone from the home office, installers, office manager, were fantastic to work with. Communications was very thorough and right on. Installation was very precise, highly efficient, and informative. The Safe Step Tub Shower is a very Awesome purchase and the unit is so comforting and relaxing. Very easy to use as the instruction walk through with the installers was very helpful and precise. User’s manual and instructions are very helpful and precise as well. Thank you Safe Step! 👍👍
George L.
I love the tub very much
John
Customer srrvice was great from the initial call to the person who came out to sell the safestep tub to the installers who came out to install it. Love the tub! Had another model in another home and while it was great this one is even better
Mary L M.
Excellent, professional installers. Finished early & very neat. Very experienced & knowledgeable. No complaints at all!
Rhonda L.
Such an amazing job! Our safe shower is so beautiful and we are so pleased. Sam and Drew were our installers and their workmanship was exceptional. Big shout out to Bob Walker that initially came out to set things in motion. Safe Step is fantastic!