SaferwholesaleReviews of saferwholesale.com

great for every order and good service

Absolutely horrible. Ordered a go kart and they sent wrong one and a lot of missing parts, broken parts. Called and they were the most rude people I have ever dealt with. Do not and I repeat do not do business with them. They will take your money and then treat you like a pos. I was going to buy another go kart from them but after this they can go f$&k themselves.

Instant chatting via Safer Chat to answer my question

Wish I could leave a Zero, Tried to call them about a sale they had that was a 9 hour sale for today only and the person was rude obnoxious and just plain unprofessional in every aspect. I tried to call back to speak to a supervisor and was told they do not take complaints and would have to send via email. False advertising was posted today stating they had a 9 hour sale and the person said he can not control the internet posting and it is not his concern since it is not available and has not been. I am going to report it as false advertising as well to the bbb.

WARNING ⚠️ DO NOT DO BUSINESS WITH THIS COMPANY. I recently purchased two youth quads from this company as gifts for my children. I paid the additional fee to get them here quickly. The second day after my order they call and say “we don’t have both the colors you ordered in stock, can we change the colors on the one to red”, I agreed only because he said this would get them shipped right away. This week I start getting calls from RLS shipping depots from all over the mid-west with people asking for other customers. Finally after the Tennessee depot called I answered and told them they had the wrong person, then they called back three times in a row. Out of frustration I finally talked to the lady and it was about a UTV being shipped to another customer. After talking to her and not hearing any details on my order I decided to call them. The guy answers the phone I explain the situation and he basically calls me a liar, (what he didn’t know is the shipping company was going to call them as well) I said I needed to know the status of my order as well, he tells me to call back in 15 minutes when that department opens, I said no I’ve been on hold forever already and he said he would check. I wait for another 15 minutes and he finally comes back on the phone and says your order isn’t shipping until Wednesday the manufacturer had to build my quads, now if they were going to build it why did they make me change the color option? Secondly, why hadn’t anyone contacted me to tell me there was an issue? So I say to the guy wait I paid for expedited shipping, his response, you can either cancel your order or wait for your shipment it’s not our issue. I then explained that’s not acceptable that these were gifts and I paid for the extra shipping to get them here on time. He then again starts being a jerk, I asked to speak to a manager and he put me on hold and picks the phone back up and says he’s one of the other managers. I said you guys need to make this right, he says well I can cancel the order. By this time he’s raising his voice and cutting me off every time I try to speak, I finally said you taking my money for expedited delivery and not delivering on it is kind of fraud, he gets very angry and says that is it I’m canceling your order, I respond and say no you need to ship me what I ordered and he says nope I can refuse to sell to anyone. I said an attorney wouldn’t see it that way after you took my money. He yells you’ll have your money back in 5-8 business days and hangs the phone up on me. I recently went through a divorce, I was buying these to have quality time with my children and I never want to disappoint them and I can tell you this is going to be very disappointing, additionally I don’t have 1500 dollars just laying around to go replace them with something else so I have to wait a week to even be able to order from a different company which means they won’t have them for a month. It’s sad that this is how they treat their customers!

I recently purchased an electric tricycle from safer wholesale. This tricycle is awesome play 1000 watt power, it's worth every penny of $1,250. Their customer service is super amazing in part department. Specially Jon. I had some minor issues concerning the assembly, technical customer service was more than willing in helping me out. Every time I called they were very calm and very cooperative. It's all been put together and I really enjoy every moment when I use that tricycle. I get compliments every time I ride it in my neighborhood. I can't wait to buy thier next product. Jay

How is the company still open and they're advertising that NBC, Fox, ABC and other National Television Networks is supporting them??!! As I read now all these reviews, we are on the same boat as the rest of the people in here complaining about the same thing and has the most HORRIBLE, RUDE, IMMATURE guy dealing with customer service. DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!! THEY HAVE NO WORK ETHIC, CUSTOMER SERVICE AND/OR POOR BUSINESS MANAGEMENT STYLE.

I completely agree with the most recent review. The customer service is awful and some of the rudest people I've dealt with. They make you feel as if its a privilege to purchase there product.