SafeMotorist Reviews | Read Customer Reviews of safemotorist.com

SafeMotorist Reviews | Read Customer Reviews of safemotorist.com

SafeMotorist reviews

Showing 11 reviews with 2 stars · Clear filters

Jason B.
Oct 25, 2026
Adequate
Satisfied.
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MARIANNE
Oct 24, 2026
Extorted for more $$ to print…
Extorted for more $$ to print certificate AFTER buying course!! Yes, the course was thorough and informative, however, it should be noted IN ADVANCE that you must wait 5 days to download your certificate of completion unless you plan to pay an addt'l $10 for instant download.
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James C.
Sep 1, 2026
DD Course
The statistics mentioned throughout were from 20 years ago. The course should be updated. The course hit home on certain points but I feel it should speak about distracted drivers and DWI more. In addition to being a courteous driver. Again, it’s a privilege not a right. Concentrate on the age group 18-30.
Response from SafeMotoristSep 2, 2026
Hi James, thank you for the detailed feedback. We hear you on wanting more current statistics and a stronger focus on distracted driving and DWI, and we're sharing your suggestions with our content team for future updates. We appreciate you taking the time to help us improve.
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david
Aug 11, 2026
Poor instructions
I received email from the court indicating that I needed to go to this site and complete the course. When I went to the site, I was sucked down the rabbit hole and ended up completing (and paying for!) a safe driver course that had no connection to the course that I had to complete for the court... Poor instructions and communication..
Response from SafeMotoristAug 12, 2026
We're sorry for the confusion, David. It sounds like the course you were directed to didn't line up with what the court required. Please reach out to our support team directly so we can help make this right for you.
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CMB
Aug 7, 2026
Outdated course content and software
Outdated course content and software. It glitches constantly, making the course twice as long. I had to call twice, switch browsers, and switch computers to make it work. The data is from 2007; e.g., the speed limit is 25 in NYC, not 30 as stated in the course. The design is also outdated and should be modernized. Although I did learn a few things, the course was too repetitive. I recommend others try another vendor. Update: the certificate was never sent to my insurance company...
Response from SafeMotoristAug 7, 2026
Hi CMB, thank you for the detailed feedback. We're sorry the outdated content and technical glitches made your course more frustrating than it should have been, having to switch browsers and devices just to get through the material isn't the experience we want. We also appreciate you flagging the outdated speed limit info; that kind of detail matters and we want to get it right. Glad you still picked up some useful takeaways, and we're sorry for the inconvenience.
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Chris E.
Aug 4, 2026
Course was good but the organization…
Course was good but the organization would want you to pay yo get your digital certificate sooner. After you already paid.
Response from SafeMotoristAug 5, 2026
Hi Chris, thanks for the honest feedback. To clarify for anyone reading this: certificates are available to download for free within about 5 business days of completion, or instantly if you choose the digital delivery upgrade at checkout. We hear that the distinction wasn't clear upfront, and we're sorry about that. – SafeMotorist
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Antonio S.
Jul 29, 2026
They never allow me to take the test
They never allow me to take the test, never Gaige me my refund! I will never ever recommend this course to n body!
Response from SafeMotoristJul 29, 2026
Hi Antonio, thank you for flagging this — we looked into your account and wanted to clarify a few things. Once you register, you're able to log in and start the course right away; your account was set up and your purchase was redeemed successfully, though the course itself is still showing at 0% progress. We don't have any refund request on file from you, but we've gone ahead and reset your course so you can log in and get started whenever you're ready. If you'd prefer a refund instead, just email us at [email protected] and we'll be happy to take care of that for you.
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Timothy
Jul 7, 2026
i completed the course
i completed the course, got certificate, went to the dmv link and they dont recognize the certificate. still issues 2 weeks later
Response from SafeMotoristJul 8, 2026
Thank you for letting us know, Timothy. We're very sorry to hear about the ongoing issue with the DMV not recognizing your certificate — we understand how frustrating this must be. We have escalated your concern internally and the appropriate team is currently working to resolve this for you.
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