SafeMotoristSafeMotorist is a national provider of state-approved online courses in driver’s ed, defensive driving, traffic school, FMCSA-approved commercial driver training and boating safety education. We help new and experienced drivers meet the requirements to earn their license, dismiss tickets, reduce insurance rates and stay safe on the road or on the water.
SafeMotorist (safemotorist.com) has 358 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Emily B.
My insurance didn't accept my certificate for a discount.
Response from SafeMotoristJul 8, 2026
Thank you for reaching out, Emily. We sincerely apologize for the inconvenience. Please note that it is ultimately the customer's responsibility to verify that their insurance provider will recognize the course certificate prior to purchase — we are truly sorry to hear it was not accepted. We appreciate you letting us know.
Sheila
I couldn’t make it function properly and cancelled the transaction successfully, after calling the credit card, which was also a huge pain in the ass.
Response from SafeMotoristJun 17, 2026
Hello, Sheila, We're truly sorry to hear you had such a frustrating experience. This is not the standard we hold ourselves to, and we understand how upsetting it must have been to deal with technical issues on top of the payment process. We appreciate you sharing your feedback and hope you'll give us another opportunity to provide you with a better experience.
Gary L.
Need to refund my money didn't show me the video
Response from SafeMotoristJun 17, 2026
Hello, Gary, We're sorry to hear the video content didn't load properly for you. We have reached out to you via email and are happy to assist you further from there — please check your inbox!
Luz M.
I had a very disappointing experience with this company. The customer service was unprofessional and unhelpful when I tried to resolve an issue with my order. On top of that, the shipping took much longer than promised, and I was not given proper updates regarding the delay. I understand that delays can happen, but communication and customer support are extremely important. Unfortunately, this experience did not meet my expectations, and I would not recommend this service based on how my situation was handled.
Response from SafeMotoristJun 17, 2026
Hello, Luz, We're truly sorry to hear about your experience. The delays and lack of communication you described fall well below the standard we strive to provide, and your frustration is completely understandable. We appreciate you taking the time to share this feedback — it helps us improve, and we sincerely apologize for the inconvenience caused.
Eva
Horrible experience. I would never recommend this company to anyone. The excessive security checkpoints make it impossible or very frustrating to complete the course. I got locked out and the only option was to take the course all over again from scratch.
Response from SafeMotoristJun 17, 2026
Hello, Eva, We're very sorry for the experience you had. Our identity verification steps are required by state regulations, but we completely understand how disruptive it is when they cause access issues. Losing your course progress on top of that is not something anyone should have to deal with, and we sincerely apologize. We appreciate you sharing this so we can continue to improve.
Farhan
site fails to verify identity I am not abe to continue the course
Response from SafeMotoristJun 17, 2026
Hello, Farhan, We're sorry to hear you're having trouble with identity verification. We know how frustrating it is to be unable to continue your course, and we want to help get this resolved for you. Our support team is available and ready to assist.
Daniel F.
Charging people 10% to get there certificate instantly is diabolical. Hope the company goes bankrupt and gets shut down.
Response from SafeMotoristJun 17, 2026
Hello, Daniel, We understand the frustration, and we want to clarify — the instant certificate download is a completely optional add-on. Standard certificate delivery is always available at no additional cost. We're sorry this wasn't made more clear during the checkout process and appreciate your feedback.
Kenneth L.
Well I paid for the course and spent hours taking it online to find out that I don't qualify for the 2 point deduction. Makes no sense to me. Should be more upfront about what doesn't qualify.
Response from SafeMotoristJun 17, 2026
Hello, Kenneth, That's completely fair feedback and we appreciate you sharing it. Eligibility for point reductions varies by state and insurer, and we agree this should be communicated more clearly upfront before a customer invests their time. We're sorry for the frustration and will take this into account as we continue to improve the experience.
