SafeMotorist Reviews | Read Customer Reviews of safemotorist.com

SafeMotorist Reviews | Read Customer Reviews of safemotorist.com

SafeMotorist reviews

Showing 22 reviews with 3 stars · Clear filters

Joann C.
Jul 7, 2026
Because when I called your company to…
Because when I called your company to see where my certificate is, they said well we mailed it out They were very accommodating replacing my certificate, but when I got the original certificate, it was mailed out one month after I took the test according to your website it is two weeks. I should receive it.
Response from SafeMotoristJul 8, 2026
Thank you for sharing your experience, Joann. We're glad our team was accommodating when you reached out, but we're truly sorry the original certificate took far longer than our stated timeline to arrive. We have escalated this concern internally and we appreciate that you took the time out to let us know.
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Harry C.
Jun 17, 2026
The content was easy to follow
The content was easy to follow. Over all not a bad experience. I'm still waiting on .y certificate though.
Response from SafeMotoristJun 23, 2026
Hello, Harry! Thank you for the feedback and we're glad you found the content easy to follow. We sincerely apologize for the inconvenience regarding your certificate — it has been emailed to the address on file. Please check your inbox (and spam folder just in case!). If you need anything else or have any questions, don't hesitate to reach out to us and we'll be happy to help. We appreciate your patience!
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John V.
Jun 16, 2026
So confusing set up
So confusing set up, call always AI generated computer, and very hard to get a live agent
Response from SafeMotoristJun 17, 2026
Hello, John, We're sorry for the frustration with our setup process and the difficulty reaching a live agent. Your feedback is valid and important to us. We are actively working to make our support experience easier to navigate, and we appreciate you taking the time to let us know.
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Fred
Jun 8, 2026
It was very boring and painful to get…
It was very boring and painful to get through but it is making me more aware of driving defensively.
Response from SafeMotoristJun 15, 2026
Hello, We appreciate your honest feedback. We are glad to hear our program is making you more aware of defensive driving.
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Leslie L.
Jun 8, 2026
I was a return user and since I didn’t…
I was a return user and since I didn’t save my username and password I couldn’t logon. Needed to call the helpline to assist.
Response from SafeMotoristJun 15, 2026
Hello, Thank you for your feedback and we are sorry about the inconveniences you experienced. We're so glad we could assist you over the phone! Our records show your course has been completed. If you have any additional questions or concerns, please don't hesitate to reach out. We're always happy to help!
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Howard G.
Jun 8, 2026
It’s been over 2 weeks and I have not…
It’s been over 2 weeks and I have not received my certificate.
Response from SafeMotoristJun 15, 2026
Hello, We are sorry about the inconvenience. We will be reaching out to you via email to ensure that we have the correct address on file and then request a reshipment.
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