SafeMotoristSafeMotorist is a national provider of state-approved online courses in driver’s ed, defensive driving, traffic school, FMCSA-approved commercial driver training and boating safety education. We help new and experienced drivers meet the requirements to earn their license, dismiss tickets, reduce insurance rates and stay safe on the road or on the water.
SafeMotorist (safemotorist.com) has 358 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Florence R.
I AM TRYING TO FIGURE OUT WHAT DID YOU DO? WHAT AM I RATING?
Response from SafeMotoristAug 5, 2026
Hi Florence, this is your defensive driving course provider, SafeMotorist! Let us know if you need any help or have other questions, we're happy to assist. – SafeMotorist
Michael K.
The system that’s being used is not customer friendly at all
Response from SafeMotoristAug 5, 2026
Hi Michael, sorry the course wasn't user-friendly for you. We appreciate the feedback and will keep working to improve the platform for everyone. – SafeMotorist
BARRY H.
Had lots of trouble getting my certificate after passing the test.
Response from SafeMotoristAug 5, 2026
Hi Barry, we're sorry the certificate process was frustrating after all that work passing the course. Certificates are downloadable within about 5 business days of completion at no cost, or instantly with the digital delivery upgrade. Sorry for the trouble, glad it's resolved now. – SafeMotorist
James H.
I passed my course and can’t add to my drivers license it says invalid certificate I have called several times and they say it’s dmv issue it’s not I feel like I was ripped off and would like a full refund
Response from SafeMotoristAug 5, 2026
Hi James, that's a frustrating position to be in after completing the course. We checked with the DMV directly, and they confirmed the course completion was reported correctly on our end; it looks like something is holding things up on their side, and they're actively looking into it. We understand the frustration, but this wasn't a scam, and we're committed to getting you to a resolution you're satisfied with. – SafeMotorist
Kim B.
Never received my certificate
Response from SafeMotoristAug 4, 2026
Hi Kim, your certificate is available for instant download within your account, and we've just emailed you a copy as well. Please let us know if you need anything else — you can reach us at [email protected].
Yatin P.
You didn’t report it to insurance company
Response from SafeMotoristJul 30, 2026
Hi Yatin, thanks for reaching out. To clarify how reporting works: we report your course completion to the NY DMV, but getting your certificate to your insurance company is something you'll need to handle directly with them for any discount to apply. Let us know if you have any trouble locating or downloading your certificate!
Lynn W.
I do not recommend this location for Colorado Drivers because they require a 5 day waiting period before you can start your training that you paid them for already. Because they want to verify information from the DMV before you can start the training. What doesn't add up is that even if the paperwork is wrong the training is something that has already been paid for and it is a product that I should have access to once it has been paid for and not have to wait 5 business days to have access. Tried to chat with them but it was all script answers like AI but they said I was talking to a person. Terrible responses with zero help. I guess you get what you pay for so be careful when you find a good deal because you will have to wait forever. Money does buy you privilege's because you can get the best product and the best training and sign up whenever you want and not wait 5 days. America is not great again - America Sucks! The poor have to pay for longer wait times and terrible products and services. Good luck!
Response from SafeMotoristJul 30, 2026
Hi Lynn, thank you for the detailed feedback. To clarify why the wait exists: those 5 business days are the window we use to confirm your registration with the Colorado DMV before your course begins — this step protects you, since it ensures your completion will actually count and you won't have to retake the 30-hour course later due to a registration issue. In practice, this review is usually completed in under 48 hours, and often within 24. Once it's verified, you're free to start right away. Let us know if you have any other questions or concerns!
Lindsay
I paid for this course and my son started it but the voice verification process is failing terribly and he is unable to continue...
Response from SafeMotoristJul 29, 2026
Hi Lindsay, we're so sorry for the inconvenience your son ran into. We located the account and found that it had expired — we've reset it, so he's now able to log back in and continue right where he left off. We've also sent over an email with step-by-step guidance for successfully submitting the voice verification samples. Thank you for your patience, and please let us know if he runs into any further trouble!
