SafeMotoristSafeMotorist is a national provider of state-approved online courses in driver’s ed, defensive driving, traffic school, FMCSA-approved commercial driver training and boating safety education. We help new and experienced drivers meet the requirements to earn their license, dismiss tickets, reduce insurance rates and stay safe on the road or on the water.
SafeMotorist (safemotorist.com) has 358 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Gertrude
I selected this course in error and could not claim a refund.
Response from SafeMotoristAug 20, 2026
Hi Gertrude, thank you for letting us know, and we're sorry to hear about the trouble with your refund request. We understand how frustrating that can be. We've escalated this to our support team internally, and someone will be reaching out to you directly to help resolve it. Thank you for your patience.
Ann T.
I never received my certificate of completion.
Response from SafeMotoristAug 13, 2026
Hi Ann, we're sorry for any confusion this may have caused. The certificate is available for download within your account 5 days after completion — you can log in and download it as many times as you need, since nothing is mailed out.
Ted
Terrible could not access
Response from SafeMotoristAug 12, 2026
We're sorry you had trouble accessing your course, Ted. We've sent you an email with instructions to help get you started, and we hope that resolves things. If you're still running into trouble, just reply to that same email and we'll help you get sorted.
Matthew B.
I canceled the registration immediately because I couldn’t download the course to my iPad. I was issued a credit which has subsequently been reversed!! Terrible service and no disclosure as to what kind of software is required to access the course. I am now out $32.95 for a course that I never took and canceled the same day.
Response from SafeMotoristAug 12, 2026
We're sorry to hear about the trouble with your cancellation and credit, Matthew. We've released your refund from our end and sent a receipt to your email confirming that. You may want to follow up with your financial institution to make sure the refund has been processed on their end as well.
Jesus C.
I paid for two and I only got one course .
Response from SafeMotoristAug 10, 2026
Hi Jesus, thanks for reaching out — I can see the second course on file with us. I've resent the confirmation email and sent over some steps to help you log in. Please let us know if you run into any other issues!
Ardith P.
This was a torturous experience. I am a retired college professor who taught face to face and online. Much of the material was just read from the script. Graphics were limited and unengaging. The flow of the lessons was not well thought out. The themes also did not work together. The opening idea was that of the warrior. Later on, the idea was that the driver should not be aggressive. I agree with this premise, but don’t see how it fits with the earlier warrior image. The statistics were vague… “a recent study”. Doesn’t give the student any idea of the date of the study. It could have been 15 years ago. The class seems that it was put together years ago and hasn’t been updated since. Thank you for asking.
Response from SafeMotoristAug 10, 2026
Hi Ardith, thank you for taking the time to share such detailed feedback. We're sorry the course didn't meet your expectations, and we appreciate you pointing out the pacing, visuals, and consistency concerns. We apologize for the frustration this caused.
Rachel V.
No notification or updates course expiration
Response from SafeMotoristAug 7, 2026
Hi Rachel, thank you for flagging this. We understand how frustrating it can be to miss a notification on your course expiration. For future reference, your expiration date is shown on your dashboard every time you log in. We know life gets busy and deadlines can slip, so we've gone ahead and reset your course, giving you another 30 days to finish. Please don't hesitate to reach out if you need anything else.
Daisy
I never received the link to complete the class.
Response from SafeMotoristAug 5, 2026
Hi Daisy, we're sorry about that. Your course access link is normally emailed the moment your purchase goes through, so if it didn't land in your inbox, it's worth checking your spam or promotions folder first. You can also get straight into your course anytime by logging in directly at safemotorist.com with the email you registered with. We've also resent your receipt along with the steps to get started, so you can jump right in. – SafeMotorist
