Safe Medical TransportReviews of safehandsrelocations.com

This company when it comes down to medical transport, made it simple and easy I would highly recommend

Stress free, top notch transport with caring nature and so kind

They took care of my loved one like a family. They keep eye on my grandma until she reach doctor for her appointnet

I'm satisfied with the service provider

Most unethical and unprofessional company I have ever dealt with!! Veterans??? What a disgrace! They have a F rating with the BBB! Enough said! Read the reviews!! I wish I had!! My experience is very similar to many others unfortunately. They give you an estimated delivery window but that’s ONLY after the movers give you an actual delivery date. SEVEN weeks out and still “no ETA”. My belongings included items from my Dad’s funeral and from his funeral this year. They’re irreplaceable!!

DO NOT and I repeat DO NOT trust this company!!! My fiance and I trusted them with our belongings with a move from Washington State to Georgia. The first few phone calls made it seem like they were so kind and it would be great. But then when it came to the pick up date, EVERYTHING and I repeat EVERYTHING went downhill and fast. I had pickup dates between Tuesday-Wednesday. I got a call on Monday stating they were unable to be there Tuesday and would be there Wednesday, I TRIPLE checked this and said that’s fine. I have previously taken off work and told my supervisor it turns out I’ll be in. Well come Tuesday morning I get a phone call from the movers saying they will be at my house in 30 minutes. So that caused an entire problem, when they were done I told the movers we will be in GA May 14th, no sooner as we were driving across the country. They called a few days later before I had even left WA stating they will be in GA the next day. After a whole bunch of phone calls they admitted they screwed up and would hold our stuff till we got there. Now we are in GA and they are trying to extort me for an extra $1,000 just to get my stuff delivered. I told them absolutely not paid them and decided to go pick my stuff up at the storage unit. I get to the storage unit to find it is ONLY 1/4 of our belongings. I had to make multiple phone calls to get anyone on the phone. I finally got Yoheli on the phone and she told me our stuff got separated and she will get it to us the following weekend. Weekend came and went and guess what? No delivery. I’ve sent so many emails only getting minimal responses lying saying our belongings are on the way and they never show. I’ve made hundreds of phone calls and they don’t ever answer. They lost $50,000 worth of our belongings, our life and they don’t care. This company is a massive SCAM. Do not trust them. Do not make the massive mistake my family and I did. I lost things that I will never be able to get back, things that were priceless. Legal action is in the works because this is not okay.

First I would like to point out that this criminal company Safe Hands Relocation LLC out of Daytona Beach Florida changed this Trustpilot profile to a completely different company “Safe Hands Medical Transport” to bury the real life experiences of dozens of victims. I have screenshot everything and will share this with all parties we are working with. Now our story in a nutshell. My husband and I have experienced Bait and Switch, Extortion, Theft, Forgery and endless gaslighting and lies. Our move began with our quote of $9300 after a detailed list and measurements of all items. No we didn’t add, we actually deducted. After our house was loaded but before they moved into the garage, they stopped work and demanded $5600 more. We tried to argue and push back but we were only met with “you can leave the rest”. We paid for packing, they did a horrific job. Their communicated delivery window is nothing but lies to get you to send a deposit and sign a contract. After two deliveries (well outside the window) we have 11K in damages and over 22K in stolen goods. It has been over 3 months and nothing. They sent us a form that they claimed we signed. We did not. Thanks to the good support team at the software company they use, we were able to access the data and have proof of the forgery. Game on. Any potential customers reading this, run. Read the 1 star reviews. They are all true. The people that work for this company have a legit criminal history, are couples and cover or deflect for each other. If you are a fellow victim and are looking for guidance or a shoulder, please don’t hesitate to reach out to me on Facebook, Natalie Rizzo-Stevens. I know all too well what you are going through and how violating this is. By far and away the worse experience of my life. Know that you are sadly not alone, there are many of us.

I had a contract with a broker to move my apartment which was sub-contracted to Safe Hands Relocation LLC. Pickup driver started talking nicely when he arrived but in few minutes he turned different and start asking for more money. I had no choice but to agree. Example - I had professionally evaluated Cu ft of boxes / space and he demanded that it is 100 Cu ft less than what he believes. I ended up paying for 100 Cu ft more. Once they picked up the goods, there was no communication at all as to when goods will be delivered despite numerous calls and text messages. Similarly, when they delivered the goods, the driver started asking more money saying that distance from the truck to the apt is more than 75 linear feet. Literally, the elevator was less than 10 ft and apt was less than 15 ft. I strongly refused to pay for anything as it was very clear in contract that apt is on the 3rd floor with freight elevator and less than 25 ft. When they delivered, few things were damaged and a couple of items were missing. I called the office more than 15 - 20 times to respond. Finally, they sent me the claim form which I filled out immediately with evidence. Since then there has been no response except once they said they will get back to me within a couple of hours. It has been weeks now. I would STRONGLY recommend to stay away from them.