SaberForgeReviews of saberforge.com

I purchased a SaberForge Avenger MKII QuickShip saber. The Hilt looks and feels great but there is a small gap between the pommel and handle. With the hefty price tag I would expect better fit and finish. Additionally the First Harvest sound board and profiles leave a lot to be desired. I have $60 sabers with better volume, better sound effects and app connectivity. This saber doesn’t even turn off without a small plastic plug in the charge port. Again with the price tag I would expect saber forge to match or exceed competitors putting out a, frankly, better product electronically speaking. Sound profiles are distorted and choppy and over all the max volume is too low to hear when swinging the saber around. For the positives, the size and weight are great and the hilt is pristine. Can’t beat the look of the hilt, by far the best Obi Wan Episode 1 recreation I could find. I’m not sure how I feel about losing the RGB capability with a thread in blade and an LED built into the blade, but it does make the saber seem brighter and increases my confidence for usability. Overall the biggest complaint I have is they seem to be the only company not offering user customizability as when I asked, I was told I would have to spend what just shy of what I paid for the saber in the first place to have them upgrade the lack luster sound board and was informed the hilt isn’t designed for user tear down and rebuild. The are in the minority as far as companies on that front and it was disappointing to find out I wouldn’t be able to improve in the electronics myself.

The saber is great except the blade came damaged and I tried contacting you guys but I got no response.

Amazing products, I have bought tons of parts and savers from them and even sent one in for an upgrade. I am even not critical about the time it takes to get an order assembled to ship. My one and only complaint is the actual shipping. After sending an upgrade I know how much it costs and how fast it can go. If you want more money then ask for it but don’t try to scam me on shipping. For 4 dollars less I sent a saber to them on Friday that was there Monday. When it was returned to me it left their possession Thursday and showed up the following Thursday. After waiting months for your order to be built and ready to ship it’s hard to be patient for the slowest shipping possible and a pretty high price.

I thought the leather wrap would be longer. It would be nice to choose the length yourself in inches rather than going off a picture of it on a lightsaber.

Had electrical failure with a lightsaber. Promised 2-4 week lead time on repair. 6.5 weeks later I still know nothing about the repair progress. I sent SaberForge a request for info 3 days ago, and they haven't responded. Where is my $500 lightsaber?

The LGT revenge saber is not what I was expecting and want to make an exchange but customer service response times are very slow.. the return policy time will probably expire by the time I hear back from them

After waiting almost three weeks past the point of quoted delivery, we received the saber. The piece itself is very nice, but the customer service is absolutely horrid. No reply to emails. After sending several, get a generic its being worked on email. Ordered a few accessories that were listed as 1-2 weeks to ship. Still waiting after 3 weeks. Emailed again, received a reply almost a week later saying its in que and should ship in 5-10 business days. To be honest... it is NOT worth the wait. I am a fan of honesty and communication. If we were told it would be 4-5 weeks and they replied to emails, my thoughts would be very different.

I received both of the sabers I ordered. One was a quick ship LGT saber which I ordered in the eco rgb configuration. I recieved the wrong blade and emailed their customer service. It has been over a week with no response. The other saber is fantastic. Build quality is great and it is very impressive. I am just bummed that I can't use the other I got for my daughter so we can play together.