SaberForgeReviews of saberforge.com

Très beau et résistant... Tant qu'il ne tombe pas en panne les composants et la batterie son impossible à remplacer. Très déçu.

By a mistake, I bought something from their website. Cause my phone use shop payment. I tried to cancel it two minutes after no easy way to do that so I needed to text them. I texted an email saying that it was a mistake and I wanted to cancel it here they told me that there cancellation policy has a 7% fee due to unrecoverable transaction and change fees. In 2025 that is some of the baddest customer service to charge for a cancellation of an order.. I would understand if that was a return. But no, they didn’t even print the order out yet. I will never recommend a company to anyone who has that bat of a policy for cancellation.. hope someday this company will learn how important customer service is

Do not buy from Saberforge. My saber was only 10 days from new when it stopped working. I had to return it at my own cost and they would not reimburse me and said the problem was my fault to cover their poor workmanship. Terrible product, self serving company. Buy from someone else.

The unlucky bag was filled with sub par garbage. A bottle opener clearly hand forged in a sweatshop. A logo’d stress ball, sweets, a Pokémon trading card (?????) a picture of random bearded people (????) The free knife, I’m hoping it was the free one, a sub standard liner lock that doesn't reliably lock. A “Damascus” knife which was very poorly finished and sharpened on a brick. A branded mat which to be fair was the best thing in the “lucky” bag. Plastic toys and a pendant (which is actually not too bad) All in all whilst I wasn’t expecting an Elmax Ray Mears Woodlore I wasn’t expecting this rubbish. I have emailed customer services and tried leaving a review twice on the website but miraculously had no reply🤔. So I’ll leave this here and hope Raven Forge read it and actually get in touch, but I’m not holding my breath. Bitterly disappointed.

It took very long till I got it and when I did it wasn't delivered directly to me..

I have a $500 piece of junk and can’t get any response from saberforge. It stopped working two hours after it came out of the box on Christmas Day and I’ve been contacting them ever since with no response other than from the social media manager who said they can’t help. Time to dispute the credit card charges.

Ordered a lightsaber for my son’s 15th birthday back in June. Estimated delivery time was 12-15 weeks for production. Received email reply that his selected blade length was defective and would ship out shorter blade with saber and ship out the selected blade length when it was shipped and passed inspection. Received saber shortly before end of September. My son was disappointed with the quality of sound and lighting along with the blade was loose. So I requested to have it sent back and refunded. Only email is acceptable for communication which takes up to 4-7 days to respond back to me. Finally got response back that we wouldn’t receive refund due to it was shipped out in the time frame of the production time stated. So sent it back with approval to exchange it for a different saber. They received it on October 31. Now December almost January and still haven’t received it. Just barley been shipped. Due to differences in price I was told by email that I would receive refund for difference. Still haven’t received that refund yet. If you’re looking to get a saber then shop with a company that stands behind 100% customer service along with better communication. Seriously disappointed with this company. If upon arrival the next saber is lacking in quality like the first one I will have to report to BBB along with my lawyers request to have been returned my full amount and the junk sent back. SMH!

I have no respect for companies that can pull orders for modification (aka more money) but cannot cancel an order same day. Once I get the mile long email about no cancellations but YEAH we can pull it to charge you more. I'm out. No respect for companies that operate this way. While they did ultimately satiate my needs I won't be buying from them again and will be sure spread the word to any friends who will listen. I don't buy from money hungry people. Ending your emails with "May the force be with you" should be criminal. Y'all don't deserve to say it.