Chris M.
Compression coupler arrived
Compression coupler arrived. Works. I did expect it to come with a timing ring. It didn't. And the threads are very short. However as I said. Functions and would buy another one.
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SaberForge (saberforge.com) has 331 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Chris M.
Compression coupler arrived. Works. I did expect it to come with a timing ring. It didn't. And the threads are very short. However as I said. Functions and would buy another one.
Brett G.
Love the product. It’s awesome. Works really well. Sadly I feel cheated. I paid for a service and that service wasn’t provided. Eco sabers take 2-4 weeks to ship. Those aren’t my words but the company’s words. When I bought my saber I paid for the service times that they offered. It took 6 weeks for the saber to ship. What’s worse is I emailed them once right before the two week mark explaining how I would appreciate it if they were able to get the package to me before I went on vacation (which was taking place right after the four week mark). I figured they’d send it around the 4 week mark and then it would still arrive while I was out. They responded that they couldn’t expedite the order process however they did tell me that my saber was in the final stage and close to being done. That was right before the two week mark. I don’t t even know how that last step during the order process can take 4 weeks. I bet it could’ve been done in one day. Nevertheless I waited and then sometime near the 6th week I reached out again to see how things were coming along. No response. They shipped it out sometime after that during the sixth week and then responded saying that according to their records it was shipped. Well, yes, according to my records it was shipped too cause I got a text! I’m just disappointed they didn’t work on it fast and fulfill the written statement they made on their website that I paid for. I wish I got a refund or some generous offer for my wait and disappointment.
mikkel K.
Catiously Optimistik. So far i’ve had a pretty good experience. A couple of days between communicstion, but they’ve done a good job reassuring me so far.
Cas K.
All of the products I received are great quality. To put it bluntly, the customer service is pretty bad. They somehow can completely fulfill orders faster than they can respond to customer service emails; I wanted to change a small aspect of my order immediately after placing it and they shipped my items faster than the service team could respond, then saying there’s nothing they can do about it and giving me inferior alternative solutions.
Alexander C.
I am slightly worried the one tiny retention screw is going to be enough to hold the blade in during duels and sparring, I can feel it wiggle when I swing it and it does not feel secure.
Brian K.
Love SF just think the shipping time on the kits are a bit ridiculous. But they are still quality!!!
Joe M.
So the button fell off day one (got it back on) Also now before igniting, it goes through the menus each time..
Rusty S.
Pretty cool hilt but unfortunately I did not receive my random size blade.